epsupport
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Thank you for letting us know, and no worries at all — these things happen. We truly appreciate you taking the time to double-check and share the details with us. Please don’t hesitate to reach out again if you notice anything unusual; we’re always happy to assist.
Thanks for reaching out to us.
We made this change due to issues with time formatting. When times were typed manually, the format often changed unexpectedly and caused conflicts, especially with ACF plugin. To avoid these problems, we switched to the dropdown system.
That said, we’ve heard your feedback, and we will restore the typing option in future updates. In the meantime, you can also save time by using the duplicate and repeat event feature to quickly create similar events.
If you have any further questions, please don’t hesitate to reach out to us.Thank you for reaching out.
We have checked at our end using your shotcode but its found to be working fine at our end. Please update the event first, then clear your server cache and browser cache, and check again to see if the issue persists.If the issue still continues after this, please let us know and we’ll investigate further.
@diegojovergmailcom
We have fixed the issue with Breakdance. Could you please update the latest version , check and confirm for us.Hello @darosa , @bethanyjarvis
Thank you for your patience.We can confirm that the problem with events shifting one day early has been fixed in our latest release EventPrime v4.1.3.0.
Please update to the latest version, then clear both your server cache and browser cache and check and confirm for us.
Thank you for sharing your valuable feedback with us.
We truly appreciate your suggestion regarding TikTok integration for artists and venues. We have forwarded this to our planning and development team for review and consideration in our future updates.
If you have any further questions, please don’t hesitate to reach out to us.Forum: Plugins
In reply to: [EventPrime – Events Calendar, Bookings and Tickets] Related PostsThe behavior you are experiencing seems to be related to your theme settings rather than EventPrime itself. Many themes include options to assign different layouts or sidebars for specific post types. We recommend checking your theme’s settings to see if you can configure a dedicated layout or sidebar specifically for Event posts, so it does not affect your regular posts. If such an option is not available, we suggest reaching out to your developer for further assistance.
Thank you for your valuable suggestion regarding showing events automatically based on the visitor’s country. This feature is already in our development pipeline, and we plan to include it in one of our upcoming releases. We’ll keep you updated once it is available.
If anything else comes up, just open a new thread and we’ll assist you right away.- This reply was modified 8 months, 2 weeks ago by epsupport.
Currently, the requested feature is unavailable. However, we have analyzed and added the feature to our road-map list.
If you have any further questions, please don’t hesitate to reach out to us.- This reply was modified 8 months, 2 weeks ago by epsupport.
Thank you for your feedback.
We’ve forwarded your request for assigning multiple event types per event to our planning and development team for consideration in future releases.Forum: Plugins
In reply to: [EventPrime – Events Calendar, Bookings and Tickets] Related PostsThank you for reaching out to us.
The “Related Post” section that appears at the bottom of each event is coming from your theme’s settings, not from our plugin. EventPrime does not add related event images by default.If you’d like to display related events instead, you can use our shortcode. [em_events view=”square_grid/staggered_grid/rows/slider /month/week/listweek/day” id=”{EVENT_ID}” types=”1,2,…” sites=”1,2,…” show=”5″ upcoming=”0 or 1″ disable_filter=”0 or 1″ filter_elements=”quick_search,date_range,event_type,venue,performer,organizer” individual_events=”yesterday or today or tomorrow or this month” order=”asc/desc” ]
If you have any further questions, please don’t hesitate to reach out to us.@amperez
Thank you for sharing the site details and debug log.
After checking, we found that your site is running on PHP 8.4, which is currently not supported by WordPress. This mismatch can cause unexpected errors.We recommend switching to PHP version 8.2, which is officially supported by WordPress.
You may also review the compatibility details here: WordPress PHP Compatibility Guide.
We appreciate your cooperation and patience.
If anything else comes up, just open a new thread and we’ll assist you right away.Forum: Plugins
In reply to: [EventPrime – Events Calendar, Bookings and Tickets] calender going overIt seems the image you attached is not loading on our end. Could you please re-share the image so we can review it properly?
@darosa , @bethanyjarvis
We completely understand how frustrating this can be. Our team has already worked on a fix, and it’s now in the testing phase. We’ll keep you updated as soon as it’s released.Thank you for providing the Site Health information.
We have reviewed it carefully. Most of the necessary debug settings are already in place, but one value still needs to be updated:Currently, the line in your wp-config.php file shows:
define( 'WP_DEBUG', false );
Please update this line to:define( 'WP_DEBUG', true );
This will enable WordPress debugging and allow the system to generate a log file. Once updated, please try to reproduce the issue (e.g., attempt to save a page with Wordfence active). A log file will be created at:/wp-content/debug.logPlease download this file and share it with us. This will give us detailed error information and help us determine the cause of the conflict between Wordfence and the plugin.
Once we receive the log, we’ll be able to pinpoint the problem and guide you on the next steps.
We appreciate your cooperation.
Forum: Plugins
In reply to: [EventPrime – Events Calendar, Bookings and Tickets] Sharing EventAwesome, glad its working for you! If anything else comes up, just open a new thread and we’ll assist you right away.