• Resolved 888diego888

    (@diegojovergmailcom)


    Hello,

    I have a simple site, made with Breakdance and when only Breakdance and Eventprime is active the styles of the page are lost.

    https://ibb.co/X6VPh7W

    It was working couples of week before.

    Server is cloudways/cloudflare.

    Can you please help?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support epsupport

    (@epsupport)

    Thank you for reaching out.

    To help identify the cause of the styling issue, please temporarily deactivate the EventPrime plugin and check if the problem persists. This will help us determine whether the issue is related to EventPrime or something else in your setup.

    Once you’ve tested, please share the results.
    Looking forward to your reply.

    Thread Starter 888diego888

    (@diegojovergmailcom)

    Hi, yes, if eventprime is deactivated, the problem is gone. Right now is deactivated and site is working fine.

    Plugin Support epsupport

    (@epsupport)

    Thank you for bringing this issue to our attention. We appreciate your feedback, and we want to assure you that we are committed to resolving this issue in our upcoming releases. 

    Your input is valuable to us, and we look forward to delivering an improved experience in the future.

    Thread Starter 888diego888

    (@diegojovergmailcom)

    OK, so no fix now? Any idea when would be solved? Should we switch toi another event plugin?

    Plugin Support epsupport

    (@epsupport)

    We are actively working on the fix, and it will be included in our upcoming version 4.3.0.0.

    If you have any further questions, please don’t hesitate to reach out to us.

    Plugin Support epsupport

    (@epsupport)

    @diegojovergmailcom

    We have fixed the issue with Breakdance. Could you please update the latest version , check and confirm for us.

    Thread Starter 888diego888

    (@diegojovergmailcom)

    Hello,Have the last version,Activated the plugin.Clear cache.Situation is the same:

    https://ibb.co/tMQqpwPX

Viewing 7 replies - 1 through 7 (of 7 total)

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