epsupport

Thank you for your detailed explanation.

We tested this scenario and found that it is possible to set the end time to 5:30 PM on a later date. When you scroll down in the end time dropdown, you will find the option for 5:30 PM.

If you have any further questions, please don’t hesitate to reach out to us.

Thank you for bringing this issue to our attention. We appreciate your feedback, and we want to assure you that we are committed to resolving this issue in our upcoming releases. 

Your input is valuable to us, and we look forward to delivering an improved experience in the future.

To test Guest Booking, please open the event page in Incognito/Private Browsing mode and try booking the event. You will see that once Guest Booking is enabled, there is no need to register or log in to complete the booking.

For Guest Booking form settings:

1. Go to EventPrime → Settings
2. Open the Forms tab
3. Click the Manage button for the Guest Booking Form

For details on setting up Event Tickets, please refer to the following documentation: https://theeventprime.com/how-to-add-tickets-for-your-wordpress-events/

We have addressed and resolved the issue. Please create a new event and check if it displays correctly. Newly created events should now display as expected. For events created prior to the update, you will need to either update them manually or edit the parent event. (Please note: Editing the parent event may result in the loss of existing bookings, so we recommend updating individual recurring events manually.) When you edit and save the parent event, the system will regenerate the recurring events based on the updated configuration, which should resolve the display issue.

​If the issue still persists, please let us know. We are here to help.

Thank you for taking the time to share such detailed feedback — it’s very helpful for us.

We completely understand your points regarding ease of customization, especially for users without coding experience. 

We’re continually working on improving EventPrime so that common customizations — including visual adjustments like button and text colors — can be done more easily from within the WordPress admin, without the need to dig into CSS. This is a priority for us, and your feedback reinforces its importance.

As for the additional changes you mentioned that go beyond the current plugin capabilities, WordPress.org is intended for support with the core plugin. For any customizations outside the core feature set, we’d be happy to discuss them directly through our support channel on the EventPrime website. We have dedicated department to handle such projects. 

This way, we can review your specific requirements in detail, suggest tailored solutions, and if needed, prepare a customization plan that suits your needs.

We truly value your input — it’s what helps us shape EventPrime to be even better for all users.

Thanks for your patience.

We are actively working on a fix, which will be included in the upcoming version 4.2.0.0.

Thanks for the feedback.

Currently, the requested feature is unavailable. However, we have analyzed and added the feature to our road-map list. It may be included in one of our upcoming versions. 

Appreciate your feedback!