Celeste - Shareaholic

Hey there,

I’d love to wield some magic and have tried my darndest to perform a reset of your recommendations data, which you are correct in that it is totally on our side. However, we are performing some work on our Analytics (which is used in the generation of your recommendations), and this is causing a problem with grabbing your ‘new’ URLs.

Unfortunately, your Related Content will be out of commission for a short while until we finish up the work being performed on Analytics, but I have added your details to the ticket (SHR-616) to make sure your new recommendations are delivered to you ASAP. Just keep the feature active, and you’ll hear from me as soon as we get things going again on our end.

Thanks for you support and patience!

haha Don’t worry–you aren’t being annoying 🙂

Let me see if I can point you in the right direction.

First, make sure you check the manual insertion article for help in locating the shortcode and instructions on how to properly utilize it in your template files.

Now, when applying styles, you can finely target the app by way of the data-app-id, like:

[data-app-id=”xxxx”] {your styles go here}

You can use the above to apply position:fixed and then use top or bottom and left or right to tailor the location.

Right now, the shortcode automatically selects the post to be shared, but soon we will be making it where you can pass in link, summary, and title values if you’d like to override the automatic-selection. Look for that in an upcoming update.

And here are some references concerning positioning with CSS if you need more assistance.

Hope this helps!

Hey eldenroot,

The connection with our app to Twitter (OAuth) was in place years before the multi-share panel was added. We use Twitter as a third-party developer; so, even if Facebook is removed from the Twitter share panel, we would still be using OAuth for Twitter connection (the user has to authorize our application to connect and performing the sharing action on their behalf), which is completely safe as we conform to Twitter’s third-party development standard practices and usage guidelines.

The reason we paired Facebook and Twitter is because they are the top two sharing networks reflected in our usage data as well as services that utilize OAuth, which is an open standard for authorization. Many WP plugins and applications connect via OAuth, such as HootSuite. You can also view which apps are connected to your Twitter account on the Apps screen of your Twitter Settings panel and revoke access to any of them at any time: https://twitter.com/settings/applications

Hi Umberto!

It looks like you are commenting on our new version 7 plugin. We offer two layout options for Share Buttons accessible in the Edit panel of the app you’d like to configure: the standard horizontal bar and the new vertical bar. We’ve also made it easy to manually insert any of your configured apps in case you’d like to add our buttons outside of your looped content, allowing you to create cool fixed top bars or footer bars or place our apps in your sidebar as a widget or create a fixed (‘floating’) sidebar tab. You are free to experiment, and we encourage this, as we made sure that v7 is extremely friendly for web developers, web designers, and those who like to tinker with customization. 🙂

Hi AlterityDan,

I really appreciate hearing your feedback. We felt the same way you do about the plugin being overly bloated with some compatibility issues that needed to be addressed, which is why we took to rewriting the entire plugin. We’d love to have you transition to our v7 release that provides much better control and customization options. It’s also completely responsive, and you’ll never again have trouble with absentee buttons after updating.

Instead of continuing to patch the old plugin code that was first written several years back, we decided it best to start fresh using the community input we have gathered over the years, allowing us to tackle bigger issues that we simply weren’t able to easily correct in the older version as time has brought with it many changes, but we decided to stop fighting time, finally changing with it and adapting.

I welcome you to install our latest v7 release, and let us know what you think.

Hi Dvaer,

Our plugin isn’t currently compatible with custom post types, but I thank you for the information you have provided. I have submitted a ticket to engineering to have this information reviewed so that we can hopefully offer automated control between our plugin and custom post types in the feature.

At this time, depending on how the custom templates utilize hooks, our plugin may or may not appear when these custom content templates load. I understand that using manual placement in these situations can be a burden as it disables the controls provided on individual entries.

If you’d like a workaround for disabling on specific posts when using manual placement until we do offer support for custom post types, I’ll be happy to help. I just need to take a look at your blog to provide a tailored response. Thanks!

The share counts are directly pulled from Facebook. We do not calculate these numbers. We just retrieve the share data on file for a particular URL from these services.

You can view the data Facebook has on file for any URL on your site by using this link. Hope this helps!