Support » Plugin: Shareaholic | share buttons, related posts, social analytics & more » Facebook sharing counter is not working

  • Resolved eldenroot

    (@eldenroot)


    I use autosharing plugin for my wordpress blog.

    With older version v6 it was working correctly – there was a number on the facebook icon and twitter icon…

    now in v7 there is only counter on the twitter icon, not on the facebook icon

    Thank you for fix

    PS – I tried to share my new post manualy without the plugin, problem persists

    http://wordpress.org/plugins/shareaholic/

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  • Could you please direct me to your site so that I can take a look?
    (a link to a particular page where I can test for issues with the Facebook share count would be very helpful) Thank you!

    OK,

    it counts only when you share the post to you wall (normal personal profile), BUT when you share anything to your company site (fan page, group etc) it doesnt work and it is not counted

    The share counts are directly pulled from Facebook. We do not calculate these numbers. We just retrieve the share data on file for a particular URL from these services.

    You can view the data Facebook has on file for any URL on your site by using this link. Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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