vadimcleantalk
Forum Replies Created
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Hello @tynlc
These errors usually happen when the plugin can’t connect to our API, often due to a missing or incorrect access key.
Please check your Access Key:
- Copy your Access Key from your CleanTalk Dashboard:
https://cleantalk.org/my/?cp_mode=security - In your WordPress admin panel, go to:
WordPress Dashboard → Settings → Security by CleanTalk → Access key - Paste the key and click Save Changes.
If the issue continues, feel free to follow up — we’re here to help!
Forum: Plugins
In reply to: [Spam protection, Honeypot, Anti-Spam by CleanTalk] 8.1.30 php errorsHello @rickyangeles
I’ve shared the issue details with our development team for further investigation. You can expect an update within 1-3 business days.
If you have any questions in the meantime, feel free to let us know.
Hello @pilgrimcd and thank you for reaching out!
To help us investigate the issue more thoroughly, we’ll need a few additional details. For privacy and faster support, we kindly ask you to contact us through our private Ticket System https://cleantalk.org/my/support/open
Forum: Plugins
In reply to: [Spam protection, Honeypot, Anti-Spam by CleanTalk] WooCmmerce log errorsHello @avfadagio
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Forum: Plugins
In reply to: [Spam protection, Honeypot, Anti-Spam by CleanTalk] Cleantalk missing spamHello @mquiggeorgia
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Forum: Plugins
In reply to: [Spam protection, Honeypot, Anti-Spam by CleanTalk] Anti-Spam Bot CheckerHello @m
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
- This reply was modified 11 months ago by vadimcleantalk.
Forum: Plugins
In reply to: [Spam protection, Honeypot, Anti-Spam by CleanTalk] cURL error 28Hello @cway
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Hello @nmrockswp
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Hello @butisitart
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Hello @stephanieconte77
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Hello @jesse11
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.
Hello, @stephanieconte77
I checked your account and can confirm that your Anti-Spam license is active and valid until the end of 2027, so there’s no need to worry.
If you’re still seeing the renewal message, please try clicking the “Synchronize with Cloud” button in the plugin settings. If the message doesn’t disappear, feel free to send us a screenshot so we can take a closer look.
Also, I noticed that there’s an active trial license for the CleanTalk Security plugin, which will expire on June 13, 2025. It’s possible that the message you’re seeing is actually related to the Security plugin and not the Anti-Spam module.
Hello @erkdahl! Thank you for the details.
The fields you’re seeing are technical fields added by CleanTalk to analyze the submissions and detect bots. Usually, these fields are not when the email is sent. We’re checking with our development team to see if there’s a way to prevent these fields from being included in outgoing emails when using raw HTML forms like yours.
We’ll get back to you shortly with more information.
Hello @wynot! We’re happy to help!
If you ever need help in the future, feel free to open a new one or reach out via our private ticket system: https://cleantalk.org/my/support/open
Hello @yawhuat ,
Since we’ve asked to continue the investigation via our private Ticket System, I’ll go ahead and mark this topic as resolved. If you haven’t reached out yet, you can do so here: https://cleantalk.org/my/support/open — we’ll be happy to help further.
- Copy your Access Key from your CleanTalk Dashboard: