Draw Attention Support
Forum Replies Created
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Forum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Mobile breakpointHello @kennethdigneffe
Could you try adding this CSS to your page?
@media screen and (max-width: 1000px) and (min-width: 600px) {
.layout-left .hotspots-interaction {
flex-direction: column-reverse !important;
}.layout-left .hotspots-placeholder,
.layout-right .hotspots-placeholder {
flex: 0 0 100% !important;
max-width: 100% !important;
}
}Here’s a guide in case you need help adding this to the page: https://wpdrawattention.com/document/customizing-draw-attention-css/
Let me know if that works for you 🙂
Natalie GHi @beauxvins,
Thanks for reaching out. At the moment, Draw Attention is not compatible with AMP – it would take quite a bit of changes to the plugin to make it AMP compatible.
We can definitely consider this as a feature request if we receive enough interest in the future.
Please let us know if you have any other questions.
Thanks,
The Draw Attention Support TeamHello @omerior
To add an image to the background of the More Info area (The free version has this area set on the Left). You’ll need to add this bit of CSS:
body .hotspots-placeholder, .featherlight .featherlight-content { background-image: url("IMAGEURL") !important; }Where IMAGEURL is replaced with the URL of the image in your Media Library. If you need help adding this CSS, find more info in this guide: https://wpdrawattention.com/document/customizing-draw-attention-css/
And yes, you should be able to use Anchor links for the hotspots. So that when someone clicks on one, they’re directed to #link1 in the page. Just use the Go to URL option in the hotspot settings.
Let me know if you have any other questions!
Natalie GForum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Always show “More info”Hi @mihailredfox,
Unfortunately there isn’t a way to make the tooltip visible at all times. The tooltip pane is empty until it gets created by hovering the mouse over the hotspot on the image. Because those are generated on-demand, they aren’t on the page to be shown otherwise.
Please let us know if you have any other questions we can help you with.
Thanks,
The Draw Attention Support TeamWe recently updated our plugin compatibility info to reflect WordPress 5.5.3 in the Plugin Directory.
Forum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Edge Not workingJust wanted to check in and see if you’re still having trouble with the image loading on Edge.
@john10yes Could you update the plugin to the latest version and see if that helps your issue?
We recently found a bug that caused the pulsing gray circle in the middle of the page, the fix was released in the latest version of the plugin.
If you’re still having issues, please send us an email at support@wpdrawattention.com
Forum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Display in lightboxIt looks like the lightbox in Avada wasn’t working because the same Draw Attention image was embedded within it twice.
If you’re having similar issues with embedded the Draw Attention images in lightbox modals, just send us a message at support@wpdrawattention.com
@vannimakk , you’ve been great to work with! Again, we thank you for your patience as we worked through the bug.
Please let us know if you need anything else, we’d be happy to help you out 🙂 Thank you for the kind words!
Could you send us an email to support@wpdrawattention.com, we’d be happy to help you sort this out 🙂
Natalie G
Hello @antoinedme !
WordPress automatically filters out iframe code. If you really want to use iframe to embed, you could try activating the iframe plugin. You’d have to use the plugins shortcode syntax for embedding the iframe.
https://wordpress.org/plugins/iframe/
Although, for Youtube videos, the iframe code is unnecessary you should be able to just paste the Youtube URL or use the embed shortcode to display the video.
Could you try just pasting in the URL to the Youtube video in Draw Attention text boxes? If that doesn’t work, could you also try using the embed shortcode to include the video?
https://codex.wordpress.org/Embed_Shortcode
Let me know if that helps,
Natalie GSelena,
Thank you for reaching out to us through email, this was certainly a strange issue but glad it started working again.
For those having a similar issue, Selena logged in/out and restarted her browser to get it working again. If that doesn’t help, please send us an email at support@wpdrawattention.com
Thanks!
@metasequoia @peeyabbs @glashelder
We ended up finding a bug in our plugin, there was a conflict between Draw Attention and WPML/Polylang. A new version has just been released with the fix for the bug, could you try updating and letting me know if that fixes your issue?
Kind regards,
Natalie G@webmad41472 Thank you for the kind words 🙂 We’re glad you like the plugin, like always, feel free to reach out to the team for suggestions, help or questions!
Hope you have a nice day!
Hello @selenash !
Just so that I understand, on that new post, were you able to embed the Draw Attention image with the shortcode [drawattention]?
After publishing, when editing the post, does the text still appear?
Could you send us an email to support@wpdrawattention.com?
Thanks,
Natalie GHello @peeyabbs and @glashelder !
Glad you reached out, as you may know the free version only allows a single image to be made. Our latest update included a fix to address some issues with the free version when it contains multiple images which appear hidden.
Usually this is caused by Importing when an image already exists.
If you’d like to update, try following these steps to restore the image:
Go to the admin editing page and if your hotspots are missing, delete the image by choosing to “Move to Trash” under the Publish settings of the image.
That should restore the image you originally had setup.
Please feel free to also reach out to us through support@wpdrawattention.com and we can help you sort it out.
Natalie G