Draw Attention Support
Forum Replies Created
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Forum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Preview won’t display imageHello there!
It seems like the image linked in the ticket seems to display highlighted areas and lets me click on them for their names. Are you having issues seeing the highlighted areas and interacting with them?
We also have some extra instructions here, https://wpdrawattention.com/document/fixing-error-need-define-clickable-areas-image/
At the bottom of that page, it has some suggestions to fix the error message you’re seeing when you click the permalink.
Let us know if that helped, if not we can look into it again 🙂
Thanks,
Natalie GForum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Dont load at onceHi There,
I checked your site URL and it appears that the map is loading correctly, without having to press F5 or refresh.
Can you please confirm if this is still an issue for you?
Thank you for the taking the time to write us a review, we really appreciate it! 🙂
Forum: Reviews
In reply to: [Interactive Image Map Plugin - Draw Attention] Does exactly what I needThank you so much for taking the time to leave a review!
Let us know if there’s anything else we could help you with 🙂
Thank you so much for taking the time to write this review!
Let us know if there’s anything we could help you with or any suggestions on what could make the plugin cleaner and easier to use 🙂
Forum: Plugins
In reply to: [Interactive Image Map Plugin - Draw Attention] Multiple Content AreasHello there!
We’d like to learn more about what you’re suggesting and how we could currently help you, if you could contact us at our Pro support at support@wpdrawattention.com and we will be happy to go over it with you.
Thanks,
Natalie GHi Sean,
Thanks for the kind words and sorry to hear you’re having trouble.
Since you mentioned you have the plugin installed on a different site with the same theme, it may be a specific plugin that is causing issues.
I’d recommend installing our troubleshooting plugin:
https://wordpress.org/plugins/plugin-detective/It has a process to help you quickly identify which plugin might be causing the problem. Once you start Plugin Detective, just mark Draw Attention as a “required plugin” for the test. Plugin Detective will deactivate all the other plugins on your site and you can confirm that Draw Attention is working properly. Then it will activate different combinations of plugins for you, and at each step you just need to tell Plugin Detective if the Draw Attention image is working properly. It will help you eliminate possibilities and suggest the plugin that might be causing the conflict.
Please let us know if that solves your issue.
Hello @rideshareguides ,
It looks like the /appointments page went missing, which is the page we use for editing and rescheduling appointments. Can you restore that from your trash? Those links should work if that page is restored.