VeronaLabs
Forum Replies Created
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Hi @sarguid,
Thank you for using our plugin and we are really sorry for what happened.
Are you using v13.0.4? If so, it might not be compatible with some of the PHP versions. So if your website is using a version lower than PHP 7.3, please do not update your plugin.
We are working hard to release an update by the next week, however, our temporary solution is rolling back to the previous version which is v12.6.13. To get that version, you can select and download it at the bottom of this page.
We understand how frustrating this can be. We do our best to resolve all the issues.
Customer happiness is important to us, so We are willing to offer a free license (you can choose which add-ons you would like.)Again, we are truly sorry for the inconvenience, and thanks for reporting the issue.
Best,
Hi,
Go to Settings > General tab and check out these options: Hits Chart, Hits Column, and Hits in Single Page:
https://www.dropbox.com/s/eba5jrz6nedthxi/wp-statistics.png?dl=0Best,
Hi Benjamin,
Thank you for reporting that to us.
We are making some changes and we release a new version by next week.
Have a nice weekend.
Best,
Hi,
Thank you for using our plugin.
Please make sure you enable these options:
https://dev.veronalabs.com/wp-content/uploads/2020/12/wp-statistics-e1607844249117.pngFeel free to get in touch in case you need anything else.
Have a safe and nice weekend.
Best,
Hi,
Are you using v13.0.4? If so, please note that it might not be compatible with some of the PHP versions. So if your website is using a version lower than PHP 7.3, please do not update your plugin.
Our temporary solution is rolling back to v12.6.13. You can get it from the bottom of this page.
We are trying hard to resolve all the issues and release a new version by next week.
We are truly sorry for what happened.
Thanks for your patience and understanding.
Have a safe and delightful weekend.
Best,
Hi,
Are you using v13.0.4? If so, please note that it might not be compatible with some of the PHP versions. So if your website is using a version lower than PHP 7.3, please do not update your plugin.
Our temporary solution is:
If you access your WordPress Admin Panel, just deactivate the plugin, and install v12.6.13. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v12.6.13.
To get that version, you can select and download it at the bottom of this page.
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.We do our best to resolve all the issues and release a new version by next week.
Again, we are truly sorry for what happened, and thanks for reporting all the issues.
Have a safe and delightful weekend.
Best,
Hi,
Are you using v13.0.4? If so, please note that it might not be compatible with some of the PHP versions. So if your website is using a version lower than PHP 7.3, please do not update your plugin.
Our temporary solution is:
If you access your WordPress Admin Panel, just deactivate the plugin, and install v12.6.13. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v12.6.13.
To get that version, you can select and download it at the bottom of this page.
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.We do our best to resolve all the issues and release a new version by next week.
Again, we are truly sorry for what happened, and thanks for reporting all the issues.
Have a safe and delightful weekend.
Best,
Hi @jaswinderblog9,
Are you using v13.0.4? If so, please note that it might not be compatible with some of the PHP versions. So if your website is using a version lower than PHP 7.3, please do not update your plugin.
Our temporary solution is:
If you access your WordPress Admin Panel, just deactivate the plugin, and install v12.6.13. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v12.6.13.
To get that version, you can select and download it at the bottom of this page.
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.We do our best to resolve all the issues and release a new version by next week.
Again, we are truly sorry for what happened, and thanks for reporting all the issues.
Have a safe and delightful weekend.
Best,
Hi @jaswinderblog9 ,
Thank you so much for supporting the plugin 🙂
We are really sorry for what happened and I’m glad it works fine now and you are satisfied with WP-Statistics.Best,
Hi,
Thank you for using our plugin and for your review.
I’m glad all the problems are solved now 🙂
Best,
Hi,
Thank you so much for the review and for supporting the plugin.
Best,
Hi,
Thank you for your review 🙂
Please note that WP-Statistics v13.0.4 might not be compatible with some of the PHP versions. So if your website is using a version lower than PHP 7.3, please do not update your plugin.
We understand how frustrating this can be. We do our best to resolve all the issues and release a new version by next week.
Best,
Hi,
Thank you for using our plugin.
We fixed that on our upcoming update.
Thanks for your patience and understanding.
Best,
Hi,
Thank you for using our plugin and sorry for the inconvenience.
Could you please provide us with more information? Which version of the plugin are you using and what is the error?
Best,
Hi again,
The standard of WordPress’s Time Picker is M, T, W, T, F, S, S.
Is it different in your chosen language? You can provide me with a screenshot.
Best,