VeronaLabs's Replies - page 14

Forum Replies Created

Viewing 15 replies - 196 through 210 (of 217 total)

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Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Complete WP crash with current update

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi everyone,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Problem Connect to WordPress RestAPI

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi everyone,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Doesn´t work with the Avada page builder

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin.

Please make sure your plugin is updated to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] The recent Version 13.0.2 update broked my website

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin and sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] WP Statistics V13.0.2 not connecting to API

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] An error of type E_ERROR was caused

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for choosing our plugin.

Did you update your plugin to the latest version 13.0.3?

Looking forward to hearing from you.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Note for the Error While Updating to the New Version (upper than v13.0)

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi everyone,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] It seems to be working, but it is very slow.

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for choosing our product.

We are working hard to fix the issues will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Legen seit vorgestern Server lahm

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for choosing our product.

There are some temporary solutions for you:

1. Disable Adblocker
2. If you access your WordPress Admin Panel, just deactivate the plugin. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v 12.6.13. You can select and download this at the bottom of this page
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.

We are working hard to fix the issues and you can check out our GitHub for the Composer problem.
We will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] A critical error has occurred on your website.

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for choosing our product.

There are some temporary solutions for you:

1. Disable Adblocker
2. If you access your WordPress Admin Panel, just deactivate the plugin. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v 12.6.13. You can select and download this at the bottom of this page
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.

We are working hard to fix the issues and you can check out our GitHub for the Composer problem.
We will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Note for the Error While Updating to the New Version (upper than v13.0)

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for choosing our product.

There are some temporary solutions for you:

1. Disable Adblocker
2. If you access your WordPress Admin Panel, just deactivate the plugin. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v 12.6.13. You can select and download this at the bottom of this page
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.

We are working hard to fix the issues and you can check out our GitHub for the Composer problem.
We will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Reviews
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] QA process sucks

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi @snyne @razvanconstantin,

Thank you for using our plugin and sorry for the inconvenience caused.

We are working hard to fix the issues and you can check out our GitHub for the Composer problem.
We will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Complete WP crash with current update

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi everyone,

Thank you for using our plugin and sorry for the inconvenience caused.

And thanks for your solution @dub51uk 🙂
We are working hard to fix the issues and you can check out our GitHub for the Composer problem.
We will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Error occurred : class-wp-statistics-referred.php

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi Hyunho,

Thank you for using our plugin and sorry for the inconvenience caused.

We are working hard to fix the issues and you can check out our GitHub for the Composer problem.
We will release an update today.

Again, we are really sorry for this issue.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] WordPress database error in Plugin: WP Statistics 13.0.2: table visitors not upg

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for choosing our product.

We will check it out and fix it in the upcoming version.

Thanks for your patience and understanding.

Best,

Viewing 15 replies - 196 through 210 (of 217 total)

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