VeronaLabs's Replies - page 13

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Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] An error of type E_ERROR was caused

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Our temporary solution is rolling back to the previous version.
https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] No visitors while there are visitors.

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin. We are really sorry for any inconvenience this may cause.

Our temporary solution is rolling back to the previous version.
https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Update broke website: Needed PHP extesion: bcmath

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin. We are really sorry for any inconvenience this may cause.

We resolved this issue on v13.0.3. Do you still get that error?

If so, our temporary solution is rolling back to the previous version.
https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Many errors in v13.0.3

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin. We are really sorry for any inconvenience this may cause.

Our temporary solution is rolling back to the previous version.
https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Uncaught Error: Call to a member function get() on null

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin. We are really sorry for any inconvenience this may cause.

Our temporary solution is rolling back to the previous version.
https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] PHP fatal error after updating

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin. I am really sorry for what has happened.

Our temporary solution is rolling back to the previous version.
https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Fatal error: Uncaught Error: Call to a member function get() on null in

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin.

Please check out this topic: https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

We are trying to resolve all the issues and release a new version.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] update to v13.0.3 incorrect

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

We are sorry for any inconvenience this may have caused.

There are some temporary solutions for you:

1. Disable Adblocker
2. If your panel allows this, just deactivate the plugin. Otherwise, you can do that through CPanel/FTP. Delete the WP Statistics folder. Then replace it with the previous version of the plugin which is v 12.6.13. You can select and download this at the bottom of this page.
You will need to extract the file to obtain the wp-statistics folder if you are doing that via FTP. Then copy this to your wp/content/plugins folder.

We are working hard to fix the issues and you can check out our GitHub for the Composer problem. Also, some other major problems like Rest API are fixed on v13.0.3.

Again, please accept our apologies.

Thanks for your patience and understanding.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Problem Connect to WordPress RestAPI

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi @illatooscuro,

Do you have any other problems now? This is the message that we pin on the forum. You can ignore it for now because it occurs only after you update your plugin.

We are working hard to resolve all other problems.

Thanks for your patience 🙂

Best,

Forum: Reviews
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] RECENT UPDATES HAVE BROKEN MANY SITES

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Reviews
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Updates should get tested before published

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin and sorry for any inconvenience the update of the plugin caused.

Could you please update your plugin to v13.0.3 and let us know the result?

Best,

Forum: Reviews
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] awesome plugin

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi,

Thank you for using our plugin.

Could you please update your plugin to v13.0.3 and let us know the result?

Best,

Forum: Reviews
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] Composer detected issues in your platform: Your Composer dependencies require th

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi @toptarimas,

Thank you for using our plugin.

Please update your plugin to v13.0.3 and let us know the result?

Best,

Forum: Reviews
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] QA process sucks

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi everyone,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Forum: Plugins
In reply to: [WP Statistics – Simple, privacy-friendly Google Analytics alternative] 13.0.2 Crashed 20 core DB server

Plugin Author VeronaLabs
(@veronalabs)

5 years, 5 months ago

Hi everyone,

Sorry for any inconvenience our latest update may have caused.

We fixed the issues and released the new version.
Please update the plugin to v13.0.3 and let us know the result.

Best,

Viewing 15 replies - 181 through 195 (of 217 total)

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