Support » Plugin: WP Statistics » Problem Connect to WordPress RestAPI

  • Resolved swingerstaboo

    (@illatooscuro)


    I’m unsing centos 8 – php 7.4 updated to the last release.

    I’ve update the plugin and i receive first an error on php-math and was installed and resolved. Now i receive a Problem Connect to WordPress RestAPI.

    I’ve disabled caching plugin, i’ve tried also do disable firewall but the problem is persistent.
    I’ve update permalinks everytime i made a change and cleared cache.

    The same happened on another website i manage.

Viewing 7 replies - 16 through 22 (of 22 total)
  • I get “Update failed: -1” when updating wp-statistics and otherwise am unable to do a thing on wp-statistics. Get “Sorry, you are not allowed to access this page.” on every option.
    Also getting error with REST API “Problem Connect to WordPress REST API.’

    Plugin Contributor veronalabs

    (@veronalabs)

    Hi everyone,

    Sorry for any inconvenience our latest update may have caused.

    We fixed the issues and released the new version.
    Please update the plugin to v13.0.3 and let us know the result.

    Best,

    Hi @veronalabs

    with the last update the problem is solved but
    1- when I’ve updated the plugin i’ve received an error/failed but however he plugin was installed correctly
    2- i’ve received this alert email from WP.

    Error in line 78 /usr/share/nginx/html/MY-DOMAINNAME/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php. Messaggio di errore: Uncaught Error: Class ‘WP_Statistics_Updates’ not found in /usr/share/nginx/html/MY-DOMAINNAME/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php:78
    Stack trace:
    #0 /usr/share/nginx/html/MY-DOMAINNAME/wp-includes/class-wp-hook.php(287): WP_Statistics_Welcome::do_welcome(Object(Plugin_Upgrader), Array)
    #1 /usr/share/nginx/html/MY-DOMAINNAME/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /usr/share/nginx/html/MY-DOMAINNAME/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /usr/share/nginx/html/MY-DOMAINNAME/wp-admin/includes/class-plugin-upgrader.php(371): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
    #4 /usr/share/nginx/html/MY-DOMAINNAME/wp-admin/update.php(51): Plugin_Upgrader->bulk_upgrade(Array)
    #5 {main}
    thrown

    Plugin Contributor veronalabs

    (@veronalabs)

    Hi @illatooscuro,

    Do you have any other problems now? This is the message that we pin on the forum. You can ignore it for now because it occurs only after you update your plugin.

    We are working hard to resolve all other problems.

    Thanks for your patience 🙂

    Best,

    @veronalabs another problem.. total visitors 93…. visits 1364… actual 21 people browsing website and it’s 13:26 here 🙂 i think it’s not couting visits correctly.

    My blog (blogg.hovberg.se) loaded very quickly before updating WP Statistics 13.0.3. If I deactivate WP Statistics, the page loads quickly as usual.
    Received email from WordPress that they detected an error in the extension WP Statistics. An error of type E_ERROR occurred on line 78 in the following file:
    /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php. Felorsak: Uncaught Error: Class ‘WP_Statistics_Updates’ not found in /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-welcome.php:78
    Stack trace:
    #0 /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-includes/class-wp-hook.php(287): WP_Statistics_Welcome::do_welcome(Object(Plugin_Upgrader), Array)
    #1 /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #2 /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-admin/includes/class-plugin-upgrader.php(371): do_action(‘upgrader_proces…’, Object(Plugin_Upgrader), Array)
    #4 /customers/6/0/4/hovberg.se/httpd.www/wordpress/wp-admin/update.php(51): Plugin_Upgrader->bulk_upgrade(Array)
    #5 {main}
     thrown

    Plugin Contributor veronalabs

    (@veronalabs)

    Hi,

    We are truly sorry for any inconvenience this may cause.

    If you have problems with our new version, v13.0.3, Our temporary solution is rolling back to the previous version.
    https://wordpress.org/support/topic/note-for-the-new-version-upper-than-v13-0/

    We are trying to resolve all the issues and release a new version.

    Thanks for your patience and understanding.

    Best,

Viewing 7 replies - 16 through 22 (of 22 total)
  • You must be logged in to reply to this topic.