SolaPlugins
Forum Replies Created
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Forum: Plugins
In reply to: [Sola Support Tickets] PHP NoticesHi KTS915
Thank you for bringing this to our attention. We will look into it.
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] PHP NoticesHi KTS915.
Please advise when and where these errors occur? Does your site have more than one Super Admin?
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Suggestion for change of wordingHi KTS915.
Please update to version 2.8. The wording has been changed 🙂
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Change linesHi KTS915
Glad its sorted 🙂
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] PHP NoticesHi KTS915.
Thank you for bringing this to our attention. We are looking into it.
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Initial response timeHi KTS915
So sorry this one wasnt fixed. We are looking definitely into it.
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Suggestion for change of wordingHi KTS915
Thank you for the suggestion. It has been noted 🙂
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] PHP ErrorsThanks KTS915 🙂
Kind Regards,
JarrydForum: Plugins
In reply to: [Nifty Newsletters (Formerly Sola Newsletters)] Bounce Handling?Hi DFranzwa
Unfortunately we dont have a time-frame for this yet. So sorry about this.
Kind Regards,
JarrydHi romarcio.
Was this campaign created before or after the the most recent update?
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Change linesHi KTS915
Thank you for updating us on this. So sorry it wasnt fixed in the last update we released. We will endeavour to have it fixed in the next update.
Out of curiosity, are you running the plugin on a multi-site? Is it activated from a network admin point of view? Or are you running the plugin separately on each individual site?
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] PHP ErrorsHi KTS915.
My sincerest apologies that this wasnt rectified in the most recent update. We will have this fixed in the next update.
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Feature SuggestionsHi ozairz
Please update to the latest versions of the plugin. Basic version 2.6 and Premium version 1.5. You can now manually collect a batch of emails. This will also allow you to see if your mail settings are correct.
Kind Regards,
JarrydForum: Plugins
In reply to: [Sola Support Tickets] Feature SuggestionsHi KTS915
So sorry for such a delay in communication.
We are still working on implementing your suggestions. Thank you for your patience.
Kind Regards,
JarrydHi Ozairz
Please confirm you have the checkbox labelled Automatically convert emails to support tickets checked and the correct IMAP credentials entered?
Kind Regards,
Jarryd