SolaPlugins
Forum Replies Created
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Hi there.
So sorry for only getting back to you now.
Please update to the latest version of the plugin. Does this help?
Forum: Plugins
In reply to: [Nifty Newsletters (Formerly Sola Newsletters)] Subscribe form field stylesHi there.
Yes, this can be done by adding a few custom styles.
What would you like done? Perhaps I can send you the styles? Would you mind sending me a link to your site?
Forum: Plugins
In reply to: [Nifty Newsletters (Formerly Sola Newsletters)] CARACTERESHi there.
My sincerest apologies for only getting back to you now.
Please advise what versions of the plugin you are currently using?
Forum: Plugins
In reply to: [Nifty Newsletters (Formerly Sola Newsletters)] Layout on OutlookHi there.
My sincerest apologies for only getting back to you now.
We have identified layout issues with Outlook and are trying to get this fixed ASAP.
My apologies for any inconvenience caused.
Forum: Plugins
In reply to: [Nifty Newsletters (Formerly Sola Newsletters)] Blank page after importHi there.
My sincerest apologies for only getting back to you now.
Please advise as to how many lines of subscribers you were importing at the time? Was each subscriber on a new line, with their name, last name and email address comma separated?
Forum: Plugins
In reply to: [Super Testimonials] Spanish Translation sentHi there.
So sorry for the delay in communication.
We have received the translation files. I have sent you a copy of the Premium version in return 🙂
Forum: Plugins
In reply to: [Sola Support Tickets] Cannot send responsesHi Nick
Would you please contact me through our own support desk system?
Our support desk can be found here: http://solaplugins.com/submit-ticket
I will be able to help you resolve this issue faster.
Thanks in advance
AlbertForum: Plugins
In reply to: [Sola Support Tickets] error pageThanks everyone.
I am glad it’s working now.
Kind regards
AlbertForum: Reviews
In reply to: [Super Testimonials] Mostly preimumHi Evershawn
Not quite sure why you say it’s useless as most of the plugin functionality exists in the basic version. The only real perks of the pro version is the ability to have a slider, a form and other themes, which most users dont need as the basic version provides enough functionality to show testimonials in a modern way on your site.Please can you explain what is “useless” about the plugin?
Forum: Plugins
In reply to: [Sola Support Tickets] Cannot send responsesHi Nick
Are you using both the basic and premium?
Are both updated to the latest versions?
This is very strange, because we are using the latest version on our own support desk and we have not experienced this problem.
Have you perhaps installed any other plugins in the time ours stopped working. That part is javascript, so it might be possible that a different plugin is causing a javascript error which is breaking our javascript.
Do you perhaps have Chrome installed? Would you right click anywhere on the page and click on “Inspect Element”, then a panel will appear with developer tools. Would you then please try to reproduce the error? You will be able to see a red x indicating an error has occured, along with a description.
Kind regards
AlbertForum: Plugins
In reply to: [Sola Support Tickets] error pageHi cbambaee
Thanks so much for the feedback.
I am glad it works as expected now.
Kind regards
AlbertForum: Plugins
In reply to: [Sola Support Tickets] error pageHi Christoph
Yes it sounds like your page wasn’t created.
I am going to release an update to this plugin in about an hour or so.
Would you please uninstall the free version you currently have and then re-download and re-install once I release the update (going to be version 3.06)
Forum: Reviews
In reply to: [Sola Support Tickets] Super Simple with a lot of functionalityThank you for the very nice review.
Kind regards
AlbertForum: Reviews
In reply to: [Sola Support Tickets] Simple and CompleteThank you so much for the positive feedback.
We really appreciate it
Kind regards
AlbertForum: Reviews
In reply to: [Sola Support Tickets] Very usefulHi xavierok
Thanks for the great review.