dhlsupport_yago
Forum Replies Created
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Forum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] i am getting error@memmetcavus could you please send me more details on dhlsupport@progressusmarketing.com
It will be great to see the screenshot of how the error looks like and also when it appears (after what actions)?Best,
IlyaForum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] No digits for weight@gernot4 @irje @tapemuzik hi!
New version is live 2.8.16.
Please update the plugin and double-check the issue with decimal separator again.Hope the new release version works fine for all of you!
If any questions, please let me know!Best,
Ilya@kukitom @histameany @ditzwerth @hairvillage we have updated the plugin. New version is live 2.8.16.
Please update the plugin and double-check the issue with decimal separator again.Hope the new release version works fine for all of you!
If any questions, please let me know!Best,
Ilya@kukitom @histameany @ditzwerth @hairvillage hi everyone!
We are now working on this problem but it takes time.
The quick solution for this will be to change your decimal point setting to “.” and not “,” .We are trying to deliver the final solution asap!
Best,
IlyaForum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] No digits for weight@gernot4 @irje @tapemuzik hi everyone!
We are now working on this problem but it takes time.
The quick solution for this will be to change your decimal point setting to “.” and not “,” .We are trying to deliver the final solution asap!
Best,
IlyaForum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] i am getting error@baboehm thank you!
It definitively makes sense.
We are now testing different options and trying to find the best way to place Address 2 above Address 1!I will let you know when we have a solution for this!
Best,
Ilya@kukitom @histameany thanks!
We have found the problem.
That is it, WooCommerce version 6.6.0 is causing this problem, so we are now trying to solve it!Best,
Ilya- This reply was modified 4 years ago by dhlsupport_yago.
Forum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] No digits for weight@tapemuzik thanks!
We have found the problem.
WooCommerce version 6.6.0 is causing this problem, so we are now trying to solve it!Best,
IlyaForum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] No digits for weight@tapemuzik hello!
Have you recently updated WordPress or WooCommerce, or maybe some updates on your server or plugin?
Best,
Ilya@ditzwerth @kukitom @hairvillage @histameany hi!
Could you please double-check the issue once again this week and if it is still there could you tell me whether you have updated anything on your server, plugin, or even WordPress or WooCommerce? Thank you
Best,
Ilya@histameany hi!
Could you please try to use ‘.’ as a decimal separator? It should work fine.
Or is ‘.’ also not working for you?Best,
IlyaForum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] Plugin sporadicly working or not@jvanderlinde hi!
I am glad that you git this issue solved.
Thank you for the update and have a great day!Forum: Plugins
In reply to: [DHL Shipping Germany for WooCommerce] DHL services disappear in check outHi @raniaatef!
This plugin allows DHL Labels to be created and downloaded after an order is made in WooCommerce.
To be clear, this plugin does NOT display any DHL shipping methods on the frontend for the end customer. You can use any shipping method you prefer on the frontend for the end customer to checkout with and still create a DHL label on the backend for that order.
Best,
Ilya@psorn Hi!
This is the right email address. I will review your request asap.
We are still working on the language of a tracking link, so when we finally test it, I will let you know!
Best,
Ilya