Maizul
Forum Replies Created
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Hi @b-summers ,
Please apply the following change in
wp-content/plugins/tutor/views/pages/view_attempt.phpon line 34. Replace the existing permission check with this:if ( ! current_user_can( 'manage_options' ) && ! tutor_utils()->is_instructor_of_this_course( get_current_user_id(), $course_id ) ) {
tutor_utils()->tutor_empty_state();
return;
}The issue should be resolved in the upcoming Tutor LMS update.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] View Quiz AttemptsHi @mcworks ,
Thanks for reporting this. We are analyzing the issue and are currently investigating it in version 3.9.4. Our team is working to reproduce the problem, and once confirmed, it will be addressed in an upcoming fix. We’ll update you as soon as we have more information.
Hi @b-summers ,
Thanks for reporting this. We are analyzing the issue and are currently investigating it in version 3.9.4. Our team is working to reproduce the problem, and once confirmed, it will be addressed in an upcoming fix. We’ll update you as soon as we have more information.
- This reply was modified 4 months, 2 weeks ago by Maizul.
Hi @vedsharma97 ,
This is the expected behavior of Tutor LMS. Lessons are designed to open on a separate lesson page and cannot be played directly on the course page by default.
You cannot keep users on the course page to watch lesson videos without custom development. However, you can:
- Customize the lesson content area only using the supported builders (Elementor), or
- Hire a developer to create a custom solution for your specific use case.
Out-of-the-box, changing this behavior is not supported.
Hi @vedsharma97 ,
You can change those strings using the Loco Translate plugin without editing any Tutor LMS files. Simply translate or replace the strings with your preferred text.
Here’s the step-by-step guide: https://docs.themeum.com/tutor-lms/third-party-integration/loco-translate/
Hi @timokcsd ,
At the moment, H5P cannot be integrated directly into the Tutor LMS course/lesson builder. Content must be created in H5P separately and then embedded into lessons.
We’ve noted your request and shared it with our dev team for future consideration. Custom implementation would require advanced development and isn’t officially supported.
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] pre-sell courseHi @metric99 ,
Thank you for reaching out. At the moment, Tutor LMS does not have a dedicated pre-sell feature. The closest available option is to use Content Drip, which can work in a similar way by allowing learners to purchase the course while the lessons are released gradually.
If a dedicated pre-sell option becomes available in the future, it will be announced in our official changelog.
Let me know if you have any other questions.
Hey @vedsharma97 ,
Please use the Course List widget to build your course listing page. The individual widgets you’re trying to use (review, time, author details, etc.) are designed specifically for the Course Details page and won’t appear correctly inside a custom Elementor loop.
You can follow our documentation here for the proper setup:
https://docs.themeum.com/tutor-lms/third-party-integration/elementor-integration/course-list/If you need further help, feel free to let us know.
Hey @officeexam27 ,
Course retake does not have any limitation, so please clarify the specific issue you are encountering. If you are a Tutor LMS Pro user, kindly reach out to us via https://tutorlms.com/support/ for dedicated assistance.
Additionally, for support requests, please create your own topic as per the forum guidelines:
Hey @devhriday ,
Please clarify the situation now so we can better understand what you’re experiencing.
The latest update (3.9.3) includes a fix specifically for the issue where automatic enrollment was not working for users who had previously enrolled in cancelled WooCommerce orders.If what you’re seeing is different from that scenario, please share a short screen recording so we can identify the exact behavior and advise accordingly.
Hey @officeexam27 ,
Thank you for the details and the screen recording. In most cases where the quiz page keeps refreshing or the Start Quiz button doesn’t respond, the issue is caused by either caching or a conflict in the active theme/plugins.
Please try the following steps:
- Disable all caching mechanisms (plugin cache, server-side cache, CDN cache) and test again.
- If the problem continues, please run a plugin/theme conflict test by temporarily switching to a default theme and disabling plugins except Tutor LMS.
- Also, make sure to test as a regular student, not as an admin, since some quiz behaviors differ depending on the user role.
If the issue persists after these steps, feel free to update us, we’ll be happy to investigate further.
- This reply was modified 5 months, 2 weeks ago by Maizul.
Hey @devhriday,
Please update Tutor LMS to the latest version, 3.9.3. The issue has already been addressed.
Hey @sprotasov ,
Tutor LMS is not officially multisite compatible at this time. You may continue using a previous version that worked for your setup, or consider using Tutor LMS on a standalone WordPress installation to avoid this issue.Thank you.
Hey @victorcobian ,
Temporarily, please try applying the following change and then create a new order to check if the issue persists. Make sure to take a full site backup before making any modifications.
File to edit: tutor/classes/WooCommerce.php
Replace the code at lines 760 – 763 with:$enrolled = tutor_utils()->get_enrollment_by_order( $course_id, $order_id ); if ( ! $enrolled ) { tutor_utils()->do_enroll( $course_id, $order_id, $customer_id ); }Once this has been applied, please let us know so we can assist you further.
Hey @pewonline ,
Thank you for the update and the confirmation. It appears that the issue is coming from a conflict with your theme. We recommend checking with your theme’s support team regarding compatibility, or alternatively testing with another theme that is known to work smoothly with Tutor LMS.
Regarding your second question:
Yes, the product should be created through WooCommerce, that part is correct. However, the intended Tutor LMS workflow requires that the purchase be completed through the course pages (course list or course details) rather than directly through the WooCommerce shop page. This ensures proper enrollment, order handling, and student account creation.For testing, please try purchasing a course from the course page using a new account and verify the enrollment flow.
If you need further assistance, we’ll be happy to help.