Maizul
Forum Replies Created
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Hi @zokkoz,
Thank you for reaching out with your query! While Tutor LMS adheres to the standards of Learning Management Systems to ensure a structured learning experience, we currently do not have plans to introduce a shortcode for embedding quizzes on other pages.
We are always looking for ways to enhance our features, and we appreciate your understanding as we continue to prioritize seamless learning journeys.
Best regards,
Maizul Islam,
Tech SupportHi @catalinstefan ,
Thank you for reaching out! I understand it can be quite a task to manually update the playback time for each video, especially with hundreds of lessons. Unfortunately, at the moment, the only way to update the video playback time is by going into each specific lesson, re-adding the video link, and saving the lesson.
I know this isn’t ideal, and I’ll be happy to pass on this feedback to our development team for future improvements.
Thank you for your understanding, and please let me know if you need further assistance!
Best regards,
Maizul Islam, Tech SupportForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Topic IconHi @face2005 ,
Currently, we do not offer any built-in customization for topic icons in Tutor LMS. However, if you’re comfortable with code customization, you could explore adding icons using custom fields or by modifying the theme files. Unfortunately, we don’t have a ready-made example for this specific use case.
If you need further guidance, feel free to reach out.
Best regards,
Maizul Islam, Tech SupportForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] tutor-icon issue in ChromeHi @nadhonar,
The issue you’re facing could be caused by a plugin conflict. Please try deactivating all plugins except Tutor LMS and then reactivate them one by one to identify the conflicting plugin.
If the issue persists, feel free to reply to this message. I’m happy to assist you further.
Best regards,
Maizul Islam, Tech SupportHey @devsaredead,
Thank you for reaching out and sharing your feedback with us! We’re glad to see that you’re exploring Tutor LMS, and we want to ensure that you have the best possible experience as you continue testing our platform. Let’s address the points you’ve raised:
1. Compatibility Considerations: WordPress offers a vast ecosystem of choices, and while not all plugins and themes are fully compatible, it’s part of the platform’s flexibility. You’ll be pleased to know that with the upcoming Tutor LMS 3.0 release, we’re introducing Droip, a no-code website builder integrated within Tutor LMS. This new feature will provide even more design flexibility and compatibility across various setups. You can explore more about this exciting update here: Tutor LMS 3.0 Sneak Peek.
2. Using Shortcodes with WPBakery: Tutor LMS shortcodes can be easily integrated into your WPBakery pages. To do this, navigate to WPBakery settings and map the desired shortcodes. For more detailed guidance on using Tutor LMS shortcodes, you can refer to our documentation here.
3. Regenerating Default Pages: If any default pages are missing, they can be regenerated by going to Tutor LMS > Tools > Tutor Pages and clicking on “Re-generate Tutor Pages.” This will restore any missing pages, including the dashboard. Additionally, the left panel menus in the dashboard are fully customizable to suit your needs.
4. Experience with Tutor LMS: We understand that transitioning to a new theme can be challenging, but we are confident that once you experience Tutor LMS’s full potential, you will appreciate its convenience and flexibility. With the upcoming Tutor LMS 3.0, you’ll have even more opportunities to customize and enhance your site. We encourage you to explore these new features to see how they can benefit your setup. Learn more about the exciting changes coming with Tutor LMS 3.0 here.Feel free to reach out if you have any further questions or encounter any issues—we’re here to help!
- This reply was modified 1 year, 8 months ago by Maizul.
Hi @underbaked ,
Thank you for bringing this to our attention.
I have tested the demo course on my Android device and did not encounter any of the issues you mentioned. The videos played smoothly without any freezing, redirection, or resolution issues.
Could you please try checking the course again on a different Android device? It might be a device-specific issue. Additionally, clearing the cache or trying a different browser on the affected device may help resolve the problem.
If the issue persists after these steps, please let me know, and we’ll investigate further to ensure a smooth experience for all users.
Kind regards,
Maizul IslamHi @lazal2us,
Thank you for your feedback, and I completely understand your concerns.
I’ve informed the development team about the issue. With the upcoming release of Tutor LMS 3.0, we expect the attachment uploading issue to be resolved, allowing the functionality to work as intended.
We appreciate your patience, and if you have any more concerns or questions in the meantime, please don’t hesitate to reach out.
Thank You,
MaizulHi @lazal2us ,
Thank you for bringing this to our attention. You can upload multiple files in an assignment by following these steps:
- Click on “Choose File.”
- Select all the files you want to upload at once by either dragging your mouse to highlight them or using your keyboard controls (e.g., holding down the Ctrl or Shift key while selecting files).
- Once you’ve selected the files, click “Open” or “Okay.”
- Finally, click on “Submit Assignment.”
This method ensures that all the selected files are uploaded together. If you encounter any further issues, feel free to reach out for assistance.
Thank You.Hi @7hephysicist,
Sorry to hear about the issues you’re facing with the course archive page. I checked on our end and didn’t find any responsive issues. Could you please try viewing the page on a different device to see if the problem persists?
If the issue continues, let me know, and I’ll be happy to help further.
Thank You,
MaizulHi @rahulkapoordelhi86 ,
Unfortunately, there isn’t a built-in filter in the default WordPress editor to directly move the course intro video or ensure the featured image displays along with it.Hey @rahulkapoordelhi86 ,
I’m glad to hear that the Course Intro Video is saving now. To address your current concerns:- Featured Image Display: To display the featured image along with the course intro video, I suggest using the Elementor plugin. Elementor Pro includes features to showcase the featured image effectively.
- Moving Course Intro Video: If you want to move the course intro video above the course price, you can use Elementor to customize the layout. Tutor LMS also offers a Tutor LMS Elementor Addons, which allows you to edit course pages with Tutor LMS elements.
If you need further assistance or have any other questions, please let me know.
Thank you.Thanks for sharing the course page URL and the additional details. The solution likely involves adjusting the editor settings in Tutor LMS. Please try the following steps:
- Disable Gutenberg Editor:
- Go to Tutor LMS > Settings > Advanced.
- If the Gutenberg editor is enabled, disable it.
- https://ibb.co/y4RxFgh
- Enable WP Editor for Lessons:
- Navigate to Settings > Course.
- Under the “Lesson” section, enable the WP Editor for Lesson option.
- https://ibb.co/B69ckGc
These changes should allow the intro video to save correctly. Let me know if this resolves the issue or if you need further assistance.
Thank You.Hey @rahulkapoordelhi86,
Thanks for the additional details and the screenshot. The “Course Intro Video” feature in the free version should indeed display the video on the course page.
Please make sure that the YouTube video’s visibility is set to “Unlisted” or “Public,” as private videos won’t display. Additionally, could you provide thelink to the coursewhere you’ve added the video? This will help us investigate why it’s not appearing on the frontend.
Thank you.Hi @rahulkapoordelhi86 ,
Thanks for reaching out, and sorry for the confusion. It seems there may be some mix-up between the “Course Intro Video” and “Course Preview” features.
Could you please share the course link where you’re seeing this issue and a screenshot of where you’ve enabled the course preview option? This will help us understand and assist you better.
Thank you.Hi @rahulkapoordelhi86,
We apologize for the issue you’re experiencing. The specified feature is part of the Tutor LMS Pro. Please reach out to us at https://tutorlms.com/account/tickets for assistance.
Thank You.