Jawada
Forum Replies Created
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Hi there,
Thank you for reaching out and we are sorry to hear that you are having this issue. i will discuss this with the team and update you ASAP. Please bear with me.
Regards
Hi Jamie,
Thank you for reaching out. This issue has been patched with our latest version 4.2.2. Please update to latest version.
If you have any questions, please feel free to ask me.
Regards
Hi there,
Thank you for reaching out. We might need more information to address this issue. We kindly request that you contact us directly for assistance. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Warm Regards
Hi Mines81
Thank you for reaching out. Yes, you can set the popup order by going to edit>Advanced and enter the number next to Popup order.
If you have any questions, please feel free to ask me.
Regards
Hi Maria,
Thank you for reaching out and thank you using Awesome Support plugin to manage your tickets.
1 – Yes, we do support the latest versions of Gravity Forms and we have the Gravity Forms Bridge Add-on to support the configuration of Awesome Support with Gravity Forms. You can also check our Documentation for Gravity Forms here.
2 – We have standard Purchase Terms & Conditions for all our productions. You can review it.
If you have any questions, please feel free to ask me.
Regards
Hi there,
Unfortunately, there is no built-in way to display the descriptions for each priority on the new ticket form. You can check more information about Priority fields here
https://getawesomesupport.com/documentation/awesome-support/admin-configure-priorities/
If you have any questions, please feel free to ask me.
Warm Regards
Hi,
Administrators can export data for a user directly from the WordPress user profile. The Awesome Support data is exported in a .zip file and includes ticket attachments. The admin just has to click the EXPORT DATA button to generate the .zip file. When the file is ready, a link will be provided for the download.
If you are having an issue with exporting date, please check if it is a plugin conflict with another plugin? If the issue persits, please send us a debug.log file we will investigate this issue further.
Warm regards
Dear @kateeba,
I apologize for the issue. I will escalate to higher support to ensure it is fixed before the next release. Let us know if you have any questions.
Warm Regards
Hi there
Thank you for reaching out. We are sorry to hear that you are having this issue with Popup builder. We kindly request that you contact us directly for assistance. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
I will go ahead and mark this thread as resolved.
Hi
We are pleased to inform you that the security vulnerability you reported has been addressed and resolved in our latest update, version 4.2.2. I will now mark this thread as resolved. If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi
We apologize for the dealy caused. We are pleased to inform you that the security vulnerability you reported has been addressed and resolved in our latest update, version 4.2.2. I will now mark this thread as resolved. If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi
Thank you for bringing this issue to our attention. We are pleased to inform you that the security vulnerability you reported has been addressed and resolved in our latest update, version 4.2.2. I will now mark this thread as resolved. If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi,
We apologize for any inconvenience caused. We are pleased to inform you that the security vulnerability you reported has been addressed and resolved in our latest update, version 4.2.2. I will now mark this thread as resolved. If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi
Thank you for bringing this issue to our attention. We are pleased to inform you that the security vulnerability you reported has been addressed and resolved in our latest update, version 4.2.2. I will now mark this thread as resolved. If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!
https://help.popup-builder.com/en/
Sincerely,