Jawada
Forum Replies Created
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Hi @mstudioil
Thank you for reaching out. Unlike other WP plugins available on WP Directory we offer a cloud-based solution for popup makers to create user-friendly popups with a diverse range of features and integrations. That’s why you need API to integrate Popup Maker with your WP site.
I hope this will help, if you have additional questions or need any further help, please let us know.
Regards
Hi @nehaahmed
I am sorry to hear that you are having this issue. Has the issue been resolved or you are still having the issue? Regrettably we do not have contact form 7 integration with POPUP Maker, however, we would like to know more about your issue and address if possible.
We kindly ask you to reach out to us directly for support. You can visit the following link, https://help.popupmaker.com/en/ where you will find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
Regards
Hi @cgl102770
We’re sorry to hear that you are having a hard time figuring out the right documentation for Popup Maker. We have a simple and user-friendly documentation page, please visit.
If you have any additional questions, please let us know.
Regards
Hello
Since we’ve already provided assistance with your inquiry and haven’t received a response from you in over one weeks, I’ll go ahead and mark this thread as resolved. If you have any further inquiries or need assistance, feel free to reach out to us via our support portal. We’re here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi @jhutson323
We are sorry to hear that you are having this issue. I have just checked it on my end and it works as expected. We might need additional information to investigate and address this issue.
We kindly ask you to reach out to us directly for support. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.
Regards
Thank you for confirming that the issue has been resolved. If you require any further assistance, please feel free to reach out.
Best regards,
The security vulnerabilities have been addressed, and the issues have been resolved. Please update the plugin to the latest version.
If you have any further questions or need assistance with anything else, please let me know.
Best regards,
Since we have another similar thread open for this case, i will mark this one as resolved.
Regards
I hope you are doing well. Did you have a chance the review my last reply to you? Here you go again
We appreciate your willingness to collaborate. Regrettably, we do not provide complimentary personalized assistance to non-premium users via email. However, you have the option to acquire our one-time support ticket for assistance with this particular issue.
https://getawesomesupport.com/addons/priority-support-request/
I hope this will help, if you have any questions, we are here to assist.
Regards
Hello @viotto,
As we haven’t received a response from you in a while, I will consider this thread resolved. If you have any further questions or require assistance, please don’t hesitate to reach out to us.
Best regards,
Hello @thacklaender ,
As we haven’t received a response from you in a while, I will consider this thread resolved. If you have any further questions or require assistance, please don’t hesitate to reach out to us.
Best regards,
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Can you support smsHi @exoskeletor
Thank you for reaching out. While our system doesn’t directly support SMS functionality, you can integrate this feature using external plugins like Twilio And Zapier. There are several plugins available that can help you achieve SMS notifications for order completion and enhance your service-tracking capabilities.
I hope this helps! If you have any further questions or need assistance with anything else, please let me know.
Best regards,
Hello @karlodz
I’m sorry about the delayed support you’ve experienced. Here’s a suggestion for achieving your goal:
You can use a popup plugin to display a message to logged-out users, informing them that they need to log in before they can post a ticket. This way, users will be aware of the requirement and can proceed accordingly.
Additionally, if users sign up through the default Awesome Support signup page, it will create a standard WordPress user with the role of Support User. This means there might not be a need to redirect users to another login/signup page if they are using the default process.
I hope this helps! If you have any further questions or need assistance with anything else, please let me know.
Best regards,
Hi @kira7
Thank you for reaching out and we sincerely apologize for the delayed response. I’m glad to hear that you’re enjoying our ticketing system! Regarding your customization questions, here are the answers:
- Modifying the login form page layout is not currently supported. The form template cannot be changed or centered through customization.
- Changing specific text elements like “E-mail” and “Forgot Password” is also not directly possible within the plugin settings. While attempting to modify these strings through Loco Translate is an option, it may not always yield the desired results. You might consider using Polylang or POEDITOR.COM for translation, although success is not guaranteed.
- Customizing the appearance of the “Login” button to match other buttons on your website isn’t supported at this time either.
We understand your desire for these customizations and appreciate your feedback. While we don’t have immediate solutions for these requests within our current version, we’ll take note of your suggestions for future updates.
If you have any other questions or need further assistance, please feel free to ask. Thank you for using our free version, and we hope you continue to find our ticketing system beneficial for your needs.
Best regards,