deathlynotes
Forum Replies Created
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You need to contact their support to confirm if they accept other formats besides XML.
Let me know if you have any questions.
My best regards,
Michelle
Hi @raj302026
Please contact us via this contact form, so we can investigate with more in-depth tools.
Please include a link to this thread in your message and your site URL.
Let me know if you have any questions.
My best regards,
Michelle
Hi @egoncalves
I’m marking this as resolved since the issue is not happening anymore.
If you still need help with this, please feel free to mark it ‘not resolved’ again.
Thanks
Hi @kiburisa
I re-run the sync, now that you clear your server cache.
Let me know if you have any questions.
My best regards,
Michelle
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] jetpack error_logHey @padidehnaghsh
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
You can try to test the site using the plugin Theme Switcha as indicated in the previous answer.
You can test the site in a local environment, as explained at https://www.wpbeginner.com/wp-tutorials/how-to-move-live-wordpress-site-to-local-server/
Let me know if you have any questions.
My best regards,
Michelle
Hello @tuanvm
Could you deactivate the media files minification from the dev site, so we can test it again, please?
Let me know if you have any questions.
My best regards,
Michelle
Hi @pastordatm
Accessing your site in our debug https://jptools.wordpress.com/debug/?url=https://datm.org I don’t see any JSON errors.
But I loaded your site directly and the server response is very slow and could cause failed loading resources.
I recommend you to contact your hosting support and check with them the memory usage and instructions to optimize your site.
Let me know if you have any questions.
My best regards,
Michelle
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi @worddev
Looks like the Metform add-on is not compatible with Jetpack Boost.
I recommend you to contact Elementor support team and confirm if their plugin supports Jetpack Boost.
Let me know if you have any questions.
My best regards,
Michelle
Jetpack Boost’s CSS generator relies on a GET parameter to identify CSS generation attempts, looks like one of your plugins is causing the error.
The quickest way to figure out if something is interfering is to test for a theme or plugin conflict.
I know it’s less than ideal, but could you please try the following:
* **Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.** Then try to generate the Critical CSS again. If the Jetpack Boost runs correctly, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, trying to generate the Critical CSS in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.
* If disabling plugins doesn’t help, it may be the theme. **Temporarily switch your theme to a WordPress default theme like [Twenty Twenty-One](https://wordpress.org/themes/twentytwentyone/).** Then try to generate the Critical CSS again. If the Jetpack Boost runs correctly, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.
Let me know if you have any questions.
My best regards,
Michelle
Jetpack and Jetpack Boost are separated plugins, updating or installing Boost would not disconnect your site from Jetpack.
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Could you please start your own thread, as per the Forum Welcome?
https://wordpress.org/support/plugin/jetpack#new-postThank you!
Hi @aiiiiiight
Could you connect your account fully with the Jetpack plugin, please?
Some features will not work correctly with a site-only connection.
You can check more about it at:
Let me know if you have any questions.
My best regards.
Hi @lechuck
Could you share the code you are using, please?
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi @alvaradopau
You can add CSS code to your site using the CSS Editor in Appearance → Customize → Additional CSS . Add this code in the box:
/* Slideshow Full Width block: make the images full width as well | 31066278-hc */
.wp-block-jetpack-slideshow.alignfull .wp-block-jetpack-slideshow_image {
width: 100vw;
max-width: unset;
object-fit: cover;
}Let me know if you have any questions.
My best regards.