deathlynotes
Forum Replies Created
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Hello @loralora
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hello @aiiiiiight
I checked your stats and I wasn’t able to reproduce the format number you mentioned.
Could you send a screenshot and the URL where you are seeing it, please?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Deleting or renaming accountHey @lateralus821
Jetpack uses the WordPress.com account to log in and administrate your connection.
If you want to remove the account, please follow this article:
– https://wordpress.com/support/close-account/
If you want to change the username of the account, then follow this article:
– https://wordpress.com/support/change-your-username/
Note that after changing your username, you will need to disconnect the current account and reconnect it using the new username:
– https://jetpack.com/support/reconnecting-reinstalling-jetpack/
Let me know if you have any questions.
My best regards,
Michelle
Hey @anze
Could you please confirm your site URL for the Slovenian site and the English site here so that we can have a look?
And please, confirm if you want to move your stats from the English to Slovenian site. After moving the Jetpack data between the sites, you will need to reconnect Jetpack.
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Note that we do not provide cloning data from one site to the other.
Thanks!
Michelle
Hello @briankav
Your WordPress site returned a 418 error which many web hosts use to indicate they rejected your request due to security rules.
Please contact your hosting provider for more information.
Let me know if you have any questions.
My best regards,
Michelle
Hi @zakariaedi
Please contact us via this contact form, so we can investigate with more in-depth tools.
Please include a link to this thread in your message and your site URL.
Let me know if you have any questions.
My best regards,
Michelle
I’ve run a full sync on your site and this should remove the notification from the site.
If you keep seeing it on your dashboard, could you clear your browser cache and check if it is dismissed, please?
Some issues that you encounter with your WordPress.com blog or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies.
Here is our support doc that explains how to fix these issues: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
But if the issue continues, please contact us via this contact form, so we can investigate with more in-depth tools.
Please include a link to this thread in your message and your site URL.
Let me know if you have any questions.
My best regards,
Michelle
Hi @waimanalo
Looks like there was something happening on your server’s end and it was fixed.
Let us know if you still have issues.
My regards,
Michelle
Hey @visitmontaione
Please contact us via this contact form, so we can investigate with more in-depth tools.
Please include a link to this thread in your message and your site URL, and some screenshots with the error you are facing.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your ticket. It works with Chrome and Firefox.
Let me know if you have any questions.
My best regards,
Michelle
Hi @fotozuiver
Sure, you can add the code at the Customizer > Custom CSS.
Here you can find more info about it:
* https://jetpack.com/support/custom-css/
* https://wordpress.com/support/editing-css/
Let me know if you have any questions.
My best regards,
Michelle
Hello @kevinsandlingmailcom
Please contact us via this contact form, so we can investigate with more in-depth tools.
Please include a link to this thread in your message and your site URL.
Let me know if you have any questions.
My best regards,
Michelle
Hello @twellsworth
Please contact us via this contact form, so we can migrate your stats.
Please include a link to this thread in your message and your site URL.
Let me know if you have any questions.
My best regards,
Michelle
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Print ButtonHello @flaviarecarvalho
Jetpack doesn’t support two different print buttons because the main print button calls the function print(), and it depends on the users’ computer configuration which prints it will choose.
Assisting with customization is outside of the scope of the support that we can offer, per our Support Policy: https://jetpack.com/support/scope-of-support/
If you need extra help, you can search for development help in a variety of places — here are a few to start:
* [WordPress Jobs](https://jobs.wordpress.net/)
* [WordPress Professional Network](https://jetpack.pro/)
* [Codeable](https://codeable.io/
* [Fiverr](https://www.fiverr.com/categories/programming-tech/wordpress-services)Let me know if you have any questions.
My best regards,
Michelle
- This reply was modified 4 years, 3 months ago by Steven Stern (sterndata).
- This reply was modified 4 years, 2 months ago by Steven Stern (sterndata).
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Can’t Cleanup JetpackHello @mballew
Please contact us via this contact form, so we can check this one for you.
Please include a link to this thread in your message and your site URL. If possible, add screenshots with the notification on your dashboard.
Let me know if you have any questions.
My best regards,
Michelle
Hello @alex-dunedin
Please contact us via this contact form, so we can check your case.
Please include a link to this thread in your message and your site URL.
Let me know if you have any questions.
My best regards,
Michelle