Cara
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Blocks] No translation on front-endHi, @dalias!
To confirm, you’re using the Checkout block, is that right?
If yes, we are tracking some translation-related issues on the All Products block, and this might be related.
There is already a fix that is awaiting review that may be included in the next version of WooCommerce Blocks. That said, there is no timeline yet for when that will be released. If you have a GitHub account, you can follow that pull request to receive updates.
Forum: Plugins
In reply to: [WooCommerce Admin] TranslationHi Peter,
I just tested translating
No products were found matching your selection.on my site using Loco Translate, and that worked for me. For reference, however, I followed the instructions here: Creating custom translations with Loco Translate.Can you please go over that in case we may have followed different steps or used different settings?
Hi, @liselefebvre!
Sorry to hear about the issues you’re having with WooCommerce Analytics.
As a first step, can you please check your settings under Analytics > Settings?
Link to image: https://d.pr/i/KGDzwEIn particular, you may want to look at which statuses you may or may not have checked there. That might point to why the reports are showing very little or no orders at all.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] No Ecommerce data in GAHi, @rongeronimo1128!
To help check this for you, can you please provide us with the following?
- System Status Report—You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.
- Screenshot of your Google Analytics settings from WooCommerce > Settings > Integrations—You can share this with us using a service like https://snipboard.io/
Forum: Plugins
In reply to: [WooCommerce] Reverse product reviews display orderHi, @wini0703! We haven’t heard back from you in a while, so I’m going to mark this thread as resolved. However, if you do have any further questions, feel free to start a new thread.
Forum: Plugins
In reply to: [WooCommerce Blocks] Payment method not workSorry to hear that, @cnacz.
The Cart and Checkout blocks are pretty new, so compatibility with them is still limited. I hope you’re able to find other options though that work with IDPay.
Since WooCommerce Blocks isn’t working for you, I’ll go ahead and mark this thread as resolved. However, if you do have any further questions we might be able to help you with, feel free to start a new thread.
Forum: Themes and Templates
In reply to: [Storefront] How can I set all H1 titles to be aligned center?Hi, @boppar!
If the only pages you don’t want to be affected by the H1 styling are the product pages, you can use this code:
h1.product_title.entry-title { text-align: left; }Forum: Plugins
In reply to: [Meta for WooCommerce] cannot Sync all of my web site productHi Silvana @subriaco,
Thank you for sharing that System Status Report! From that, the first thing that stands out is that your site is using an outdated version of WooCommerce at 5.2.2. For reference, the latest version is already 5.4.1 and you can download that here: WooCommerce.
Can you first see about updating? That will help us rule out whether or not outdated code may be causing your issue.
Before updating, please make a full backup of your site. You can also look at creating a staging site, which is a clone of your live site where you can first test the updates before moving them to the live site.
If you’re interested, we have more information on best practices for updates here: How To Update WooCommerce.
Forum: Plugins
In reply to: [Google for WooCommerce] Unable to Complete SetupHi, @konjx!
Sorry for this, but if you think you have the same issue as the thread-starter, according to our forum guidelines, it would be best that you create your own thread since something else may be causing the issue for you.
In your new thread, please paste in the logs you’ve previously shared with us too. We’re still having those looked at by our developers. We would gladly assist you from there. It just best to keep threads separate in case your issue has a different underlying cause.
Hi @roadreaper
https://pastebin.com/eP1At0ft Here you go, sorry for the late reply I was on a holiday.
No worries at all!
I’m seeing this in the logs you provided:
[message] => The statement descriptor must contain at least one alphabetic character. [param] => statement_descriptor [type] => invalid_request_errorCan you please check your Stripe settings under WooCommerce > Settings > Payments > Stripe if the Statement Descriptor might be blank there. To note, it cannot be blank. It must contain at least one letter and cannot include these characters:
> < " '. In addition, only alpha-numeric characters may be used.While you’re in your settings, you may also want to go through each one just to check you haven’t missed anything. While doing that, you can refer to our guide here: Setup and Configuration.
After checking your settings, please see if you continue receiving the error. If you do, please send us a screenshot of your Stripe settings. You can use https://snipboard.io/ to share it with us.
Forum: Plugins
In reply to: [Meta for WooCommerce] Can’t link plugin to FacebookHi @petar777,
For the catalog – since the IG connection is not working – I am talking about the FB one. It is empty in Facebook Business Manager.
I tried connecting and it gives me an error – https://snipboard.io/sLRygX.jpg
Just to make sure we’re on the same page, is the screenshot you provided what you see after attempting to connect a catalog? That seems more like something one sees after attempting to add an Instagram account to Commerce Manager.
If it’s about adding an Instagram account to Commerce Manager, I would suggest reaching out to Facebook Merchant support about any possible issues with your account. You can do so from here: Get Help From Support.
As for connecting a catalog, which you’re saying is empty, are you seeing any errors? If yes, please share a screenshot of that with us too.
If possible can we arrange an online meeting at a convenient time for you so that we can speed up this process?
We do have live chat available at WooCommerce.com for customers of our premium products. To access that, you can head to https://woocommerce.com/my-account/create-a-ticket/
You’ll see a Start Chat button if live chat is available to you.
Hi, @arjanh!
In addition to what PayPal support has told you, you may want to refer to this from PayPal’s documentation: Why is my IPN failing with HTTP 500 errors?
Based on that, you can also check with your hosting provider for any information they may have on the errors.
If you’re interested, we also have extensive documentation on debugging IPN errors that you can refer to here: Debugging IPN issues.
Forum: Plugins
In reply to: [WooCommerce] How do I change the language here?Hi, @jesjen11!
It looks like translations for your language may not be completed yet. If you’re interested, you can check on translation statuses here: Translating WordPress.
That said, what you can do for now is to use a translation plugin like Loco Translate. You can refer to our guide here for using that plugin for translations: Creating custom translations with Loco Translate.
Hope that helps!
Forum: Plugins
In reply to: [WooCommerce Blocks] Payment method not workHi, @cnacz!
At the moment, the Checkout block only works with certain payment gateways which, unfortunately, doesn’t include IDPay yet. You can view the full list of compatible payment gateways here: Payment Gateways.
Forum: Themes and Templates
In reply to: [Storefront] How can I set all H1 titles to be aligned center?Hi, @boppar!
Can you see if the following CSS works for you?
h1.entry-title { text-align: center; }You can add that to your site under Appearance > Customize > Additional CSS.
