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Forum Replies Created
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Hi there,
I hope you’re well. About your question, the plugin should work correctly with variable products.
Could you send us the link to a product we can check? I checked your site but couldn’t see any variable product.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Addons in orderHi there,
I hope you’re well. To check what is happening, please send us the link to an example product so we can check it.
We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked your site, but I couldn’t replicate the issue with the variable products that you mentioned.
Please let us know if it’s solved or which specific product we should check.
We’ll remain at your disposal.
Hi there,
I hope you’re well. About your question, unfortunately the plugin can only hide/display the block depending on products/variations, categories and tags. It can’t check for specific attributes in the variation.
If you want to add your own custom JavaScript code, you could try loading your changes with the jQuery event of the plugin
yith-wapo-after-reload-addonswhich is triggered when the add-ons are reloaded after a new variation is selected. The even will be triggered in theform.cartelement.We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Options in cart are displayed with wrongHi there,
I hope you’re well. I’ve done some test in my local installation, but unfortunately couldn’t replicate it.
To check what is happening, please send us the link to the product with the issue so we can check it.
We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked your site, but unfortunately couldn’t see the badges in the page you mentioned.
Please check that the badges are visible so we can do some tests and see what is happening.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] product filterHi there,
I hope you’re well. I couldn’t see the images you mentioned, please send them again so we can check it.
Also, please send us the link to the page with the issue so we can also see what you need.
We’ll remain at your disposal.
Hi there,
About your first question, unfortunately, it isn’t possible to add a specific class to block from the plugin settings. If you need to add a style to a specific add-on or block, you should use its ID in the CSS rule.
For the second question, if you set the block to display for specific variable products, you will need to save the block again so that the plugin associates the block with the other variations you have added to the product.
Let us know if this helped you.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] tooltip is not workingHi there,
I hope you’re well. I checked the page you mentioned, but in my case, the tooltip of the add-ons seems to be working correctly.
So I suggest you try cleaning the cache of your site and browser and then check if the issue is solved.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] product gallery images are disappearingHi again,
Thanks for the video. I checked the page again, but it doesn’t seem to be related to our plugin.
In this case, I suggest you try cleaning the cache of your site and browser and then check if the issue is solved.
If you still have issues, you can try adding the following CSS in Appearance > Customize > Additional CSS:
div.product div.images .flex-control-nav {
opacity: 1 !important;
}We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Can’t select in conditional logicHi there,
Thanks for the video. I checked it and noticed that while you created two add-ons for the options as I mentioned, you set them in different add-on blocks.
Like I mentioned before, to use the conditional logic rules, you will need to put the related add-ons in the same block. This way you have Add-on A and Add-on B both in Block A, and you will be able to set a rule so that Add-on B depends on the options of Add-on A.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH Infinite Scrolling] Products loading slowHi there,
I hope you’re well. I checked the page you mentioned, and while could see a delay while loading the products, it seems to be similar to the time it took to load the other pages of the pagination.
Keep in mind the plugin will get the product from the next page and display them using AJAX, so it will take relatively the same time a page is normally loaded.
We’ll remain at your disposal.
Hi there,
I checked the page you mentioned, and it’s possible the add-on you mentioned is set to hide the option images (maybe they were created with another version of the plugin, either the premium version or an older version).
Please try creating a new select add-on with images for the same product and check if you can replicate the issue.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] product gallery images are disappearingHi there,
I checked the page again, but unfortunately couldn’t find any issue while selecting the add-ons or adding the product to the cart.
Please try cleaning the cache of your site and browser and then check if the issue is solved. If you still have issues, please send us a video so we can see the issue you mentioned.
Thanks for your cooperation.
Hi there,
I hope you’re well. In order to check what is happening, please send us the link to the page with the issue.
Also, please remember that the topics related to our Product Add-ons Free plugin can be found in the following page: https://wordpress.org/support/plugin/yith-woocommerce-product-add-ons/
Thanks for your cooperation.