Facundo A.
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] i icon for more infoHi there,
I checked the page you mentioned in the screenshots, and in this case I suggest you try cleaning the cache of your site and browser, since it seems the changes in the tooltip aren’t being displayed in the product page.
About your second question, unfortunately this isn’t possible.
We’ll remain at your disposal
Forum: Plugins
In reply to: [YITH WooCommerce Quick View] Quick View not working rightHi there,
I checked again and was able to replicate the issue you mentioned. There seems to be a JavaScript function called
olint_prepare_all_external_linksin your site that is triggering the new tab to open when you click on any link elements (<a>).This is affecting all the buttons of the plugin, for example the open quick view and the close button of the modal.
So I suggest you remove this code and then check if the issue is solved. You could also try to modify it so it doesn’t affect the quick view buttons.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] error when adding to cartHi there,
I hope you’re well. Unfortunately, we can’t access WordPress for the topic.
I suggest you send us the link to an example product that is publicly accessible so we can check what is happening.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] i icon for more infoHi there,
I hope you’re well. Unfortunately, it isn’t possible to display an icon to show information, but you can use the tooltip option in the option settings, to show information when the customer hover over an add-on option.
Let us know if you need more help
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Plugin not saving option blocksHi there,
I hope you’re well. About the issue you mentioned, I checked both the live and staging site, but the latest update shouldn’t cause any issue from the version you had in the staging site.
In this case, I suggest you create a backup of the staging site and then check if you can update the plugin in the staging site. This way we can confirm if the issue is related to the update or not.
Thanks for your cooperation
Forum: Plugins
In reply to: [YITH WooCommerce Quick View] Quick View not working rightHi there,
I hope you’re well. I checked the link you mentioned, and there seems to be an issue with the JS minification plugin.
Could you try disabling this feature and then cleaning the cache of your site and browser to check if the issue is solved?
We’ll remain at your disposal
Forum: Plugins
In reply to: [YITH WooCommerce Badge Management] no graphic formatting in category pagesHi there,
I hope you’re well. I checked the link you mentioned, and the badge is working correctly.
Since you’re using a cache plugin, I suggest you clean the cache of your site and browser after you have added the badges to the products to see the changes.
Let us know if you need more help.
Hi there,
Thanks for the example, I was able to see the issue.
In this case, I suggest you try to disable the all the plugins except for WooCommerce and our plugin, and then check if the issue is solved.
If so, you will need to enable the plugins, one at a time, until you find the one causing the issues.
We’ll remain at your disposal.
Hi there,
I hope you’re well. In this case, I suggest you check the issue your hosting provider to check what is causing the error message you mentioned.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Product price issueHi there,
To prevent the table from being displayed if no variation was chosen, you can try adding the following PHP code in the functions.php file of your current theme:
if ( ! function_exists( 'yith_wapo_custom_hide_total_price_on_variable' ) ) {
function yith_wapo_custom_hide_total_price_on_variable( $show_total_price_box, $product, $variation ) {
if ( ! empty( $product ) && $product instanceof WC_Product && 'variable' === $product->get_type() && empty( $variation ) ) {
$show_total_price_box = false;
}
return $show_total_price_box;
}
add_filter( 'yith_wapo_show_total_price_box', 'yith_wapo_custom_hide_total_price_on_variable', 99, 3 );
}Let us know if this helped you.
Hi there,
I hope you’re well. I checked your site, and noticed that you’re using the widget filters of the older version of the plugin.
In this case, I suggest you create a new preset filter like mentioned in the following page of the documentation and then check if the issue is solved: https://docs.yithemes.com/yith-woocommerce-ajax-product-filter/category/free-settings/
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Filter Pagination IssueHi there,
I hope you’re well. I checked the page you mentioned, and in this case, the plugin is worked correctly.
Since the term Aqua in the Drinkware category will only return one page, if you try to look for the second page, you will get a 404 error (this might be related to your site or theme settings).
When the page is filtered by the plugin, it will start from the first page again, applying the currently selected filter.
Let us know if you have more questions.
Hi there,
I hope you’re well. I checked the site you mentioned, and since you are using the premium version of the plugin, I suggest you open a ticket in our site using your account.
Keep in mind that this forum is only for the free version of the plugin.
Thanks for your cooperation
Hi there,
By default, the plugin isn’t compatible with search pages. You can try adding the following PHP code in the functions.php file of your current theme to enable the plugin to filter the search pages, but keep in mind that they might be some issues.
add_filter( 'yith_wcan_suppress_default_query_vars', '__return_false' );We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked the page you mentioned and the screenshot, and in this case you need to set the Meta tag to
noindex,nofollowso that the search engines don’t index the filter parameters.Keep in mind that it will take some time for the search bots to check the pages again and remove them from the index.
Let us know if you have any other question.