Facundo A.
Forum Replies Created
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Hi there,
I hope you’re well. Unfortunately, it isn’t possible to disable this behavior in the free version of the plugin.
The plugin will only display the selected filter, or the filters that could match the current results in the filtered page, as you mentioned.
Let us know if you have any other question.
Hi there,
I hope you’re well. I checked the page you mentioned, and in this case, it seems the issue is related to the Load more button in Elementor that you’re using.
For some reason, the button is only fetching the base URL of the page without the filters, which is why it loads the products of the next page without filtering. So I suggest you check the issue with the developer of that plugin, or try using the default WooCommerce pagination for the archive pages.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Get Woocommerce Customer WishlistHi there,
I hope you’re well. In this case, I suggest you open a new topic in the correct forum for the wishlist plugin, since the plugins are managed by different teams.
https://wordpress.org/support/plugin/yith-woocommerce-wishlist/
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Translation into german not workingHi there,
I hope you’re well. To change the Select an option label in the select add-ons, you will need to add the following PHP code in the functions.php of your current theme:
if ( ! function_exists( 'yith_wapo_custom_select_option_label' ) ) {
function yith_wapo_custom_select_option_label( $label ) {
return 'Your custom label';
}
add_filter( 'yith_wapo_select_option_label', 'yith_wapo_custom_select_option_label', 10, 1 );
}We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Pre-sales questions about filtersHi there,
I hope you’re well. About your question, it isn’t possible in the free version of the plugin.
The terms and filter will be hidden if there aren’t any product that can match them in the current results.
We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked your site and noticed that you using different templates for the archive and shop pages.
To solve the issue, I suggest you used the same template for both page, since the Elementor uses specific CSS files for each template, and our plugin only loads the products from the pages.
We’ll remain at your disposal.
Hi there,
In this case, you will need to add the following PHP code in the functions.php file of your current theme to change the default content selector of the plugin:
if( ! function_exists( 'yith_wcan_content_selector' ) ){
function yith_wcan_content_selector( $selector ){
$selector = '#yith-wcan-filter-content';
return $selector;
}
add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' );
}Keep in mind that you will need to set the ID to the Elementor section where the preset filter and products are displayed to
yith-wcan-filter-content, or replace it in the code with the specific selector for that section. Also, you will need to do the same in every page where you used the filters.If you are using the shortcode for the filter, you could do the same by using the
selectorparameter to change the selector for only that page.[yith_wcan_filters slug="default-preset" selector="#yith-wcan-filter-content"]We’ll remain at your disposal.
Hi there,
I hope you’re well. To check what is happening, please write the link to the page with the filters so we can see the issue.
We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked the page you mentioned, but unfortunately couldn’t replicate the issue you mentioned.
Could you check it again and see if it’s solved? If you still have issues, please send the link to the video again so we can check it, since the previous link doesn’t work.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Radio Button a Required FieldHi there,
I hope you’re well. Unfortunately, it isn’t possible to set a radio add-on as required.
In this case, I suggest you either set a default option in the radio add-on since the customer would only be able to select another option in the same add-on (you will get the default option in the cart if they don’t choose another option), or instead use the checkbox add-ons.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] PositionHi there,
I hope you’re well. To check what is happening, please send us the link to the product with the issues so we can check it.
We’ll remain at your disposal.
Hi there,
About the Loop Grid widget from Elementor, this doesn’t support the default layered navigation of WooCommerce, which is also used by our plugin and will cause the issues you mentioned.
This is why it’s recommended to use the WooCommerce Products widget instead, since it supports the built-in filters of WooCommerce and our plugin.
I couldn’t replicate the issue in the page you mentioned, so if you still have issues, I suggest you disable all the plugins except for WooCommerce and our plugin and then check if it’s solved.
If so, you can then enable the plugins again, one by one, until you find the one causing the issue.
Let us know if this helped you.
Hi there,
I hope you’re well. About your question, it’s not possible to mix the relations in the Multiselect option.
Keep in mind that you should use different taxonomies for each filter you have in a preset for the plugin to work correctly, for example using different product attributes.
This way you can have different relations for each filter and the product will need to match each current filter selected.
We’ll remain at your disposal.
Hi there,
Since you’re using Elementor to change the layout of the category pages, I suggest you check that you’re using the default WooCommerce Products widget, and also check that the Source option in the widget settings is set to Current query.
This way, we can be sure the products displayed are filtered using the built-in WooCommerce filters.
We’ll remain at your disposal.
Hi there,
We’re glad the issue is solved. I’ll mark the topic as solved but don’t hesitate to contact us again if you need more help.
Have a nice day.