Forum Replies Created

Viewing 15 replies - 31 through 45 (of 528 total)
  • Hi there,

    I hope you’re well. About your question, when using a fixed price for the add-ons, the sale price is independent of the product price (either regular or sale price).

    This way, you can set an add-on as on sale even when a product isn’t, by completing the sale option in the add-on settings. So unfortunately, it isn’t possible to set a schedule for the sale price from the plugin settings.

    You could try checking the following filter hook to change the sale price of the add-ons using your own custom PHP code:

    yith_wapo_get_addon_sale_price

    Let us know if you have any other question.

    Hi there,

    I hope you’re well. About your question, the plugin doesn’t manage the Order by filter in the archive pages (shop and category pages for example).

    You should check the WooCommerce documentation on how to change the items you want.

    We’ll remain at your disposal.

    Hi there,

    I was able to replicate the issue in my installation with the plugin you mentioned, and the issue is caused by the other plugin.

    Both badges are added to the thumbnail, and when the badge of the other plugin is added, it filters the content of the thumbnail again and cause the issue.

    To prevent it, please add the following PHP code in the functions.php file of your current theme:

    if ( function_exists( 'yith_wcbm_frontend' ) ) {
    remove_filter( 'woocommerce_single_product_image_thumbnail_html', array( yith_wcbm_frontend(), 'show_badge_on_product_thumbnail' ), 99, 1 );
    add_filter( 'woocommerce_single_product_image_thumbnail_html', array( yith_wcbm_frontend(), 'show_badge_on_product_thumbnail' ), 9999, 1 );
    }

    We’ll remain at your disposal.

    Facundo A.

    (@aranofacundo)

    Hi there,

    I checked your site again and noticed that you’re using the Hello Elementor theme. For these cases, you will need to increase the priority of the hook, since the plugin set a specific content selector for that theme using the same hook:

    if( ! function_exists( 'yith_wcan_content_selector' ) ){
    function yith_wcan_content_selector( $selector ){
    $selector = '.elementor-location-archive';
    return $selector;
    }
    add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector', 99 );
    }

    Let us know if this helped you.

    Facundo A.

    (@aranofacundo)

    Hi there,

    I used the text you mentioned in a badge in my local installation, but I couldn’t replicate the issue from your site. The cyrillic characters were displayed correctly in the product and archive pages.

    In this case, I suggest you try creating the badges again using only the text (without the HTML code) and check if the issue is solved. You could also try cleaning the cache of your site and browser when you test the changes.

    If you still have issues, I suggest you try disabling all the plugins except for WooCommerce and our plugin and then check if the problem disappears. You will then need to re-enable the plugins one by one until you find the one causing the issue.

    We’ll remain at your disposal.

    Facundo A.

    (@aranofacundo)

    Hi there,

    I hope you’re well. About your question, it is not possible to display the product count in the terms when using the free version of the plugin.

    Let us know if you need more help.

    Facundo A.

    (@aranofacundo)

    Hi there,

    Please try adding the following PHP code in the functions.php file of your current theme and then check if the issue is solved:

    if( ! function_exists( 'yith_wcan_content_selector' ) ){
    function yith_wcan_content_selector( $selector ){
    $selector = '.elementor-location-archive';
    return $selector;
    }
    add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' );
    }

    Let us know if this helped you.

    Facundo A.

    (@aranofacundo)

    Hi there,

    In this case, you could try checking the yith_wapo_option_price_html and yith_wapo_addon_price filter hooks.

    You could also check the integration with our multi currency switcher in the following file of the plugin:

    includes/compatibility/class-yith-wapo-multi-currency-switcher-compatibility.php

    We’ll remain at your disposal.

    Facundo A.

    (@aranofacundo)

    Hi there,

    Thanks for the link. I checked the page, and it seems you are displaying the add-ons twice in the same page, one for mobile and one for desktop view only.

    This prevents the plugin from working correctly, since the add-on will be duplicated.

    So I suggest you use the same view for mobile and desktop in the product pages, or check that only the content of the correct view is included when the page is loaded.

    We’ll remain at your disposal.

    Facundo A.

    (@aranofacundo)

    Hi there,

    I hope you’re well. I checked the page you mentioned, and in this case, it seems the pagination links are missing in the page. You can check it by either disabling our plugin or looking for the .nav-links elements with the developer tools of your browsers.

    So I suggest you check if the pages with issues have links to the next page, and if you still have issues, you could try cleaning the cache of your site and browser before checking again the issue.

    We’ll remain at your disposal.

    Facundo A.

    (@aranofacundo)

    Hi there,

    I hope you’re well. I checked the page you mentioned, but I couldn’t see the plugin active on the page as a guest user. Did you disable it?

    If not, I suggest you try disabling all the plugins except for WooCommerce and our plugin and then check if the issue is solved. If this helped, you will then need to re-enable the plugins again, one by one, until you find the one causing the issue.

    We’ll remain at your disposal.

    Facundo A.

    (@aranofacundo)

    Hi there,

    I could see the issue you mentioned, but please send us the text you are using in the badges so we can try to replicate it in our local installation.

    We’ll remain at your disposal.

    Hi there,

    I hope you’re well. To be sure, are you already displaying a product add-ons section in product page when you tested the issue with the quick view?

    If so, then unfortunately you can’t use the quick view with the add-ons in the product page, since the plugin is expecting only one group of add-ons in the product page.

    We’ll remain at your disposal.

    Hi there,

    I hope you’re well. Unfortunately, the SelectWoo script is required by the plugin, so unfortunately it can’t be removed from the dependencies of the scripts.

    We’ll remain at your disposal.

    Hi there,

    I hope you’re well. About your question, please send us the link to the site with the issue so we can check it.

    We’ll remain at your disposal.

Viewing 15 replies - 31 through 45 (of 528 total)