Facundo A.

Hi there,

Thanks for the example. I checked the page again, and was able to add the variation to the cart with the add-ons correctly. Unfortunately, the issues you mentioned with the prices seems to be related to the plugin you’re using to apply discounts.

Since there isn’t any integration between the plugins, the price of the discount isn’t passed correctly in product page and in the cart, the discount plugin is replacing the final price without checking the price in the cart.

So I suggest you check the issues with the developer of that plugin.

We’ll remain at your disposal.

Hi there,

I hope you’re well. The plugin should apply the same rules for the products without checking the catalog visibility.

To check what is happening, please send a link to a visible product with the same add-ons and settings so we can check it and try to replicate the issue.

We’ll remain at your disposal.

Hi there,

Thanks for the images. To be sure, for the backend, do you mean the WordPress admin section or the WooCommerce App for mobile?

If it’s the first, you could try checking the Show options in the cart option is enabled in YITH > Product Add-ons & Extra Options > General Settings > Cart & Order.

If it’s about the mobile app and the information is on the orders in your site, then it’s possible the app isn’t displaying the meta of the items and can’t be changed from our side.

Let us know if you need more help.

Hi there,

I hope you’re well. I noticed that you’re using the premium versions of both plugin, so I suggest you open a ticket directly in our site using your account.

Keep in mind, this forum is only for the free version of the plugins.

Have a nice day.

Hi there,

I hope you’re well. About the page you mentioned, and since it’s a product page, and you have multiple variable product form in the page, the plugin tries to verify the product price for each form.

To prevent the issue, you could try using the yith_wapo_enqueue_front_scripts filter hook to prevent the JS files of the plugin from being loaded in those types of products:

if ( ! function_exists( 'yith_wapo_custom_disable_front_scripts' ) ) {
	function yith_wapo_custom_disable_front_scripts( $value ) {
		global $post;
		$product = wc_get_product( $post->ID ?? false );
		if ( $product && $product->get_type() === 'variable' ) {
			return false;
		}
		return $value;
	}
	add_filter( 'yith_wapo_enqueue_front_scripts', 'yith_wapo_custom_disable_front_scripts', 99 );
}

You will need to replace the variable with the type of product you want to exclude.

Let us know if this helped you.

Hi there,

In that case, you could try the following PHP code instead, which will let you modify the messages of when the add-ons settings are validated in the product page:

if ( ! function_exists( 'yith_wapo_custom_change_error_messages' ) ) {
	add_filter( 'yith_wapo_frontend_localize_args', 'yith_wapo_custom_change_error_messages', 10, 1 );

	function yith_wapo_custom_change_error_messages( $args ) {
		if ( isset( $args['i18n']['selectAnOption'] ) ) {
			$args['i18n']['selectAnOption'] = 'Please, select an option';
		}
		if ( isset( $args['messages']['checkMinMaxErrorMessage'] ) ) {
			$args['messages']['checkMinMaxErrorMessage'] = 'Please, select an option';
		}
		return $args;
	}
}

Let us know if this helped you.

Hi there,

I hope you’re well. I checked your site and it seems some configuration in your server is preventing the pages with yith_wcan=1 parameter in the URL from being accessed and returns a 403 error page, like the following links:

• https://www.avaccess.com/shop/?yith_wcan=1&filter_video=hdmi&query_type_video=or
• https://www.avaccess.com/shop/?yith_wcan=1

I suggest you check your settings or contact your hosting provider, so that the links with the parameter work correctly and can be used by our plugin to return the filtered products.

We’ll remain at your disposal.