Facundo A.
Forum Replies Created
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Hi there,
We’re glad the issue is fixed. I’ll mark this topic as resolved but don’t hesitate to contact us again by opening a new topic.
Have a nice day.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Filter loading to much timeHi there,
I hope you’re well. I checked the page you mentioned, but in my case the filters worked correctly and without delays.
So I suggest you try cleaning the cache of your site and browser and then check if you still have issue.
We’ll remain at your disposal.
Hi there,
I hope you’re well. Please try enabling the Hide options in the order email option and saving the changes, and then disable it again to check if the option was disabled correctly.
If you still have issues, I suggest you try disabling all the plugins, except for our plugins and WooCommerce, and then check if the issue is solved.
If so, you will then need to enable the plugins, one by one, until you find the one causing the issue.
We’ll remain at your disposal.
Hi there,
I hope you’re well. To solve the issue you mentioned, please try adding the following PHP code in the functions.php file of your current theme:
if ( ! function_exists( 'yith_wapo_custom_update_on_quickview' ) ) {
function yith_wapo_custom_update_on_quickview(){
$js = " jQuery( function ( $ ) {
window.addEventListener( 'merchant.quickview.ajax.loaded', function () {
$( document ).trigger( 'yith-wapo-reload-addons' );
})
} ); ";
wp_add_inline_script( 'yith_wapo_front', $js );
}
add_action( 'wp_enqueue_scripts', 'yith_wapo_custom_update_on_quickview', 15 );
}We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] wpml compatibility issueHi there,
If you’ve already tried to recreate them again, I suggest you try disabling all the plugins except for WooCommerce, WPML and our plugin and then check if the issue is solved.
If you still have issues, you could also try changing your current theme to one of the default WordPress themes. This way, we can exclude conflicts with other plugins or your theme.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Insert into a field on the Home pageHi there,
I hope you’re well. No, the product add-ons can only be displayed in the product page, so you can’t display them in the home page.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Waitlist] Yith Waitlist not showingHi there,
I hope you’re well. The plugin only supports WooCommerce products, it will not display the waitlist form in the custom pages of the LMS Tutor.
You can try using the following shortcode to display the waitlist form but keep in mind that you will need to add it in the product pages or setting the product_id parameter to the ID of the product associated to the page.
[ywcwtl_form product_id=""]We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] wpml compatibility issueHi there,
Thanks for the example product. I could see the issue in your site, but unfortunately couldn’t replicate it in my local installation.
Please, try creating a new select add-on with some options, then go to WPML > String translations and translate them, and finally check if you still have issues with this new select add-on.
This way, we can be sure if there was an issue in the add-on settings or the code of the plugin.
We’ll remain at your disposal.
Hi there,
Thanks for the screenshot. Now I was able to replicate the issue in my local installation.
The fix for the issue should be included in the next update of the plugin, probably during next week.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Problem with elementor loop gridHi there,
I hope you’re well. About your question, unfortunately the Loop Grid from Elementor isn’t compatible with the default WooCommerce layered navigation which is used by our plugin.
You can check this by removing the
yith_wcan=1parameter from the URL you mentioned.In this case, I suggest you use the default widgets for the archive pages in the Elementor template.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Waitlist] Shortcode on product pageHi there,
If you want to use the shortcode instead of the default location of the form, I suggest you add the following PHP code in the functions.php file of your current theme:
add_filter( 'yith_wcwtl_show_form', '__return_false' );We’ll remain at your disposal.
Hi there,
I checked the link you sent, but it seems to be only a screenshot of the shop page and the filter with the issue.
To try to replicate the issue, please send us a screenshot of the settings you used for the filter when you have the issue.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] The add on prices are not addingHi there,
Thanks for the information. I tried to replicate the issue you mentioned in my local installation without success. Could you try changing to the default WordPress theme with only our plugin and WooCommerce enabled?
This way we can be sure if the issue is related to the theme or our plugin.
If you still have issues, please send us a screenshot or a video of the settings you used for the add-ons so we can check it.
We’ll remain at your disposal.
Hi there,
Could you send us a screenshot of the filter settings so we can try to replicate it? If you can, also create example page with the filters and the product grid so we can check it again in your site.
I also suggest you try disabling all the plugins except for WooCommerce and our plugin, and then check if the issue is solved. If so, you can then enable the other plugins again, one by one, until you find the one causing the issue.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] The add on prices are not addingHi there,
Thanks for the information. In this case, I suggest you try disabling all the plugin except for WooCommerce and our plugin and then check if the issue is solved.
If so, you can then enable the rest of the plugins, one by one, to find which one was causing the issue.
We’ll remain at your disposal.