Facundo A.

Hi there,

About your question, unfortunately what you’re looking for isn’t possible.

The performance of the filters will depend on the quantity of products (including variations) and taxonomies (categories, tags and attributes) you have in your site, and the memory settings of your site.

We’ll remain at your disposal.

Hi there,

I hope you’re well. Please send us a video of the issue so we can check it and try to replicate it.

We’ll remain at your disposal.

Hi there,

I hope you’re well. Please send us the link to the page with the issue and a video of the issue so we can try to replicate the issue.

We’ll remain at your disposal.

Hi there,

About the issue in the shop page, you can try adding the following PHP code in the functions.php file of your current theme:

if( ! function_exists( 'yith_wcan_content_selector' ) ){
    function yith_wcan_content_selector( $selector ){
        $selector = '.page_content_wrap';
        return $selector;
    }
    add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' );
} 

About having the filters in a page and then being redirected to the shop page when an option is selected, this isn’t possible with either version of the plugin. The filters need to be placed in a page where a product grid is displayed to filter them.

We’ll remain at your disposal.

Hi there,

I hope you’re well. In this case, there might be an issue with the database tables required by the plugin.

I suggest you first check if the following tables were created in your site database, and if so remove them:

yith_wapo_addons
yith_wapo_blocks
yith_wapo_blocks_assoc

Then you will need to add the following PHP code in the functions.php file of your current theme:

if ( ! function_exists( 'yith_wapo_force_table_creation' ) && class_exists( 'YITH_WAPO_Install' ) ) {
	add_action('admin_init', 'yith_wapo_force_table_creation' );
	function yith_wapo_force_table_creation(){
		if ( isset( $_GET['yith_wapo_test'] ) ) {
			YITH_WAPO_Install()->install();
		}
	}
}

And finally go to YITH > Product Add-ons & Extra Options > Options blocks, and in the URL of the browser add the &yith_wapo_test parameter at the end of the URL. This should create the tables again and solve the issue.

We’ll remain at your disposal.

Hola,

Espero que esté bien. He revisado su sitio, y en cuanto al error que menciono, parece que está causado por Elementor o al menos el efecto de transición entre páginas del mismo.

Por favor, prueba de deshabilitar esa configuración y luego verifica si el problema se solucionó.

Sobre su otra pregunta, lamentable no es posible con la versión gratuita del plugin.

Quedamos a tu disposición.

Hi there,

Thanks for the information. In this case, I suggest you try adding the following PHP code in the functions.php file of your current theme:

if ( ! function_exists( 'yith_wapo_force_table_creation' ) && class_exists( 'YITH_WAPO_Install' ) ) {
	add_action('admin_init', 'yith_wapo_force_table_creation' );
	function yith_wapo_force_table_creation(){
		if ( isset( $_GET['yith_wapo_test'] ) ) {
			YITH_WAPO_Install()->install();
		}
	}
}

Then you will need to go to the plugin settings page where the add-ons are displayed and add the &yith_wapo_test parameter to the end of the browser URL.

If you still have issues, I suggest you enable the debug log of WordPress and check which error messages are displayed when you try to edit or create add-ons.

We’ll remain at your disposal.

Hi there,

Thanks for example. In this case, I suggest you disable the AJAX add to cart feature of your current theme and then check if the issue is solved.

We’ll remain at your disposal.