Facundo A.
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Quick View] Quickview & Divi ThemeHi there.
I hope you’re well. The plugin should parse the shortcodes in the full description when it’s displayed in the quick view.
So in this case, I suggest you contact the Divi developers to see if code from the theme need a specific function to be parsed.
We’ll remain at your disposal.
Hola,
En este caso, te recomiendo que te contactes al desarrollador del tema para que te ayuden a verificar que está causando el conflicto.
Quedamos a tu disposición.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Can’t select in conditional logicHi there,
Thanks for the video. The conditional logic rules work at an add-on level, so you can’t use the options of the same add-on to apply a rule, you can only use the values of another add-on.
So in this case you will need to split the add-on, so that you have an add-on with the option that will hide or show the other options, and then an add-on with the remaining options.
You can find more information in the following page of the documentation: https://docs.yithemes.com/yith-woocommerce-product-add-ons/conditional-logic/
We’ll remain at your disposal.
Hi there,
In this case, to solve the issue in the homepage, you will need to either use only one product grid in the page, or add an extra class to the
.productelements in the grid, so that the plugin can identify the correct products to load for that grid.We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] product gallery images are disappearingHi there,
I hope you’re well. I tried to check the page you mentioned, but unfortunately I can’t see it as a guest user.
Please, check that the page is publicly accessible so we can do some tests and see what is happening.
Thanks for your cooperation
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Issue with the shortcode in elementorHi there,
I hope you’re well. To check what is happening, please send us the link to the product page of the example so we can do some tests.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Weird LayoutHi there,
I hope you’re well. I noticed that you are using the premium version of the plugin.
So, I suggest you open a new ticket on our site so we can help you from there.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Problem with DiviHi there,
I hope you’re well. I noticed that you are using the premium version of the plugin.
So, I suggest you open a new ticket on our site so we can help you from there.
We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked the page you mentioned, but unfortunately couldn’t see the filters from our plugin. The filters there seems to be from another plugin.
About your question, the filters can only be used on the shop and product archive pages, since the filter will only work where a product grid is displayed.
Let us know if you need more help.
Hi there,
I hope you’re well. I noticed that you are using the premium version of the plugin.
So, I suggest you open a new ticket on our site so we can help you from there.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Ajax Product Filter] Permalink settingsHi there,
I hope you’re well. If you don’t want the plugin to replace the URL with the parameters for the filter, you will need to go to YITH > Ajax Product Filter > SEO and set the URL permalinks option to Don’t change URL.
Keep in mind that the URL with the parameters will still be valid since it’s using the default WooCommerce layered navigation parameters.
Let us know if you need more help.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Can’t select in conditional logicHi there,
I hope you’re well. About your question, the conditional logic rules only work for add-ons that are on the same block, so I suggest that you check that the add-ons you want to use share the same block.
If you still have issues, please send us a video or captures of the settings you’re using for the add-ons and blocks.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [NSFW] [YITH WooCommerce Product Add-Ons] Add to cart product get errorHi there,
I hope you’re well. This forum is related to the free version of the plugin.
Since you’re using the premium version of the plugin, I suggest you open a ticket on our site so we can help you from there.
We’ll remain at your disposal.
Forum: Plugins
In reply to: [YITH WooCommerce Product Add-Ons] Inline CSS !importantHi there,
I hope you’re well. About your question, the inline
!importantrule is used to that you can set the width of the add-on without being affected by the current theme.In this case, if you don’t want this, you could copy the template in the following path to the
/woocommerce/addonsfolder of your current theme:wp-content/plugins/yith-woocommerce-product-add-ons/templates/front/block.phpYou can then go to the line 209 of the file in your theme and remove the
!importantstring.We’ll remain at your disposal.
Hi there,
I hope you’re well. I checked the homepage layout, and it seems you are using some product grids in the page, which are using the
ul.productsselector. This is the cause of the issue you mentioned.Since you’re using Elementor to change the templates and pages, I suggest you try adding a specific class or ID to the parent element where the product grids that have pagination are displayed.
Then you will need to add that class or ID on the start of the selector you use in the plugin, this way the plugin will get the products in all the pages without issues. For example:
#your-custom-id ul.productsor.your-custom-class ul.productsWe’ll remain at your disposal.