Azey

Hi @oldmillennial! Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue. We introduced a premium model for commercial sites to support enhancements and the development of new functionalities.

This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users. We would genuinely appreciate hearing about the specific features or improvements you’d like to see in Jetpack. Your suggestions are crucial for us as we plan future updates. Please share your ideas with us via email using this contact form.

If your site is not commercial, you can also write to us using the above form. We will manually check your site and make necessary adjustments to provide free stats.

Hi @rcnyc, I have replied to your thread separately.

Hi @ninjajuice! Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue. We introduced a premium model for commercial sites to support enhancements and the development of new functionalities.

This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users. We would genuinely appreciate hearing about the specific features or improvements you’d like to see in Jetpack. Your suggestions are crucial for us as we plan future updates. Please share your ideas with us via email using this contact form.

If your site is not commercial, you can also write to us using the above form. We will check your site manually and make necessary adjustments to provide you with free stats.

Hi @jamesardor! Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue. We introduced a premium model for commercial sites to support enhancements and the development of new functionalities.

This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users.

We would genuinely appreciate hearing about the specific features or improvements you’d like to see in Jetpack. Your suggestions are crucial for us as we plan future updates. Please share your ideas with us via email using this contact form. If your site is not commercial, you can also write to us using the above form, and we will check your site manually to make necessary adjustments to provide you with free stats.

Hi @philsee! Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue. We introduced a premium model for commercial sites to support enhancements and the development of new functionalities.

This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users.

We would genuinely appreciate hearing about the specific features or improvements you’d like to see in Jetpack. Your suggestions are crucial for us as we plan future updates. Please share your ideas with us via email using this contact form. If your site is not commercial, you can also write to us using the above form, and we will check your site manually to make necessary adjustments to provide you with free stats.

Hi @bjfloor, I have reviewed your site https://www.aironline.nl/weblog/

I have confirmed that your website is for non-commercial use only and qualifies for our Free Stats plan. I have adjusted this in our records. To use Jetpack Stats for non-commercial sites, please follow the flow on this page to certify that your site is non-commercial.

https://wordpress.com/stats/purchase/

Check the boxes that apply to your site, which make it non-commercial

Please let us know if you have other questions or if there’s anything else we can do to help! 

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Hi @liverpoolcultureblog, Please open a new thread and share your website address so that we can look into its classification.

Hi @jimbyrnescotland, I am going to close this thread for now. Please don’t hesitate to open a new one if you need help with something different.

Hi Vera, thank you for sharing the detailed process you followed and relevant screenshots. Could you test the subscription process again using a different email address in an incognito window? If you can replicate the issue, please get in touch with us via this contact form and mention this thread.

Another thing: clicked on the Terms of Service and the Privacy Policy links in the first email and got to some generic pages, not our pages on the blog. How do I change that to OUR pages?

Since the subscription emails are sent from WordPress.com platform, the Privacy Policy and Terms of Service links are linking to the respective pages on our site. These links can’t be modified.