Azey
Forum Replies Created
-
Hi @generosus, thank you for your PSA post.
We make WAF rules to block malicious requests trying to exploit vulnerabilities. That doesn’t seem to be the case here, so it’s something Jetpack WAF shouldn’t block. Also, if we add WAF rules to block these IPs, they will block them even if you have the NitroPack plugin installed and activated.
I recommend contacting the NitroPack support team to discuss the issue you mentioned.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jet Pack notificationsHi @altobone, Thank you for reaching out to us. It looks like you are receiving notifications from Jetpack Monitor.
Jetpack Downtime Monitoring checks your site every five minutes to see if it’s accessible. If your site is slow or doesn’t load, it could trigger a notice that it is down. When your site is reachable again, a follow-up email will let you know how long it was down or inaccessible.
Currently, there’s no way to adjust the time that Downtime Monitoring checks your site – it’s either on or off. If the frequency of the Downtime Monitoring notices is bothersome, you can always disable the feature. To do that:
- Log into your site, and go to Jetpack → Settings → Security.
- Scroll down to the “Downtime Monitoring” section.
- Toggle the “Get alerts if your site goes offline. We’ll let you know when it’s back up, too” option to disable it.
If that doesn’t work for you, please share your website address so we can deactivate it. If you are uncomfortable sharing your site address here, please contact us using this contact form.
Please let us know how it goes!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Invalid/missing blog nonceHi @blue17couk, thank you for initiating a thread of your own.
Could you check whether Jetpack is listed under your LinkedIn profile → Settings → Data Privacy → Permitted Services? If so, please remove it and initiate a connection from Jetpack again. Please let us know how it goes!
Hi @eva2000, thank you for bringing this to our notice. I’ll get the correct range of IP addresses checked and updated in all three places as soon as possible.
Meanwhile, please let us know if you have any questions or if we can help with anything else.
Hi @abrightclearweb, Glad to hear your issue is sorted out now! As
jehervementioned in the GH issue, we aren’t currently working on our legacy shortcode embeds, so we don’t have any ETA for the fix.I’ll mark this thread as resolved. Please open a new one if you need help with anything else.
- This reply was modified 2 years ago by Azey.
Hi @dahuconcept, this message should not display on a site if WP Debug is turned off. Please open a new thread with the details of the issue you are encountering.
Hi @highrollerusa, Glad to hear it’s sorted out now! Using more than one plugin for a specific functionality can cause unseen issues like the one you encountered.
I am going to mark this thread as resolved. Please open a new thread if you need help again.
Hi @steerpike58, thank you for your patience!
You can click the
Statsicon in the list of sites in your WordPress.com account to access and manage that site using the WordPress.com interface.Please let us know if you have any questions or if we can help with anything.
- This reply was modified 2 years ago by Azey.
Hi @snake-plissken, thank you for your patience! Facebook and Instagram appear to be connected to your site on our end. Looks like you could solve this issue on your own. Well done!
Please let me know if I am mistaken and if you still need help with this.
Hi @tomcoady, thank you for sharing the site URL. I noticed you are using Cloudflare and wonder if the cache or any other functionality of Cloudflare is causing the issue you are facing. Could you retry after pausing Cloudflare and clearing your site cache? Please let us know how it goes!
Hi @modflowers, the “headers already sent” warnings are usually caused by output being sent to the browser before the system sends HTTP headers. In your case, they seem related to the deprecation notice.
As the deprecation notice says, Jetpack no longer supports Custom CSS. It’s probably the theme of your website that was using this feature. If you can’t disable Jetpack and other plugins from your hosting control panel, you can do it using FTP:
- Connect to your website using an FTP client.
- Navigate to the
/wp-content/plugins/directory. - Find the
jetpackfolder and rename it to something likejetpack_disable. This will deactivate the plugin. Repeat this process for any other plugin that you want to deactivate.
After doing this, try to access your WordPress dashboard. If the problem is resolved, I recommend updating the Jetpack plugin to the latest version.
If you’re not comfortable using FTP or the issue persists, you may want to contact your hosting support team for assistance, as they can help you disable the plugin directly on the server.
Forum: Plugins
In reply to: [WP Super Cache] .htaccess problemHi @lampir, setting permissions to 777 makes your .htaccess file writable by everyone, which can be a security risk. It’s better to set permissions to 644, which should still be writable by your web server, provided that the file ownership is correct.
Rewrite rules are added to the .htaccess file to optimize your site’s speed. If for some reason, the plugin can’t auto-update this file, you need to add those rules manually.
Regarding the issue with the gzipped version of your site being downloaded instead of displayed, this suggests that your web server is not configured to serve gzipped content correctly. You might need to adjust this in your .htaccess file in consultation with your hosting provider.
I hope this information helps. Please let us know if you have any questions or if we can help with anything else.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Newsletter Not SendingGlad your issue is sorted out now! I’ll mark this thread as resolved. Please let us know if you notice any further irregularities with Jetpack’s newsletter function, or if the email delivery issues persist and you believe they may be connected to Jetpack after all.