Azey
Forum Replies Created
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Hi @bobbyferran, I have found your ticket in our system. I’ll mark this thread as resolved and continue working with you on the support ticket you raised.
Hi @356stan, I understand you’re experiencing a fatal error after attempting to install Jetpack. This is most likely due to the outdated theme or WordPress Core or something similar, which might not be compatible with the current version of Jetpack.
First, restore access to your admin area by disabling Jetpack. You can use FTP or your web hosting control panel to rename the Jetpack plugin folder. This will deactivate it and should remove the fatal error. Assess the situation. If your site is operational without Jetpack, it might be a compatibility issue. Consider updating your theme or choosing a new one compatible with the latest WordPress and Jetpack versions.
Regarding the bandwidth exceeded message, this is a hosting issue that your hosting provider needs to address. Once they have resolved it, and you have regained access to your site, consider taking the above steps to resolve the Jetpack issue.
If you encounter any specific error messages or need further guidance on how to proceed, please post the error messages here or provide further details.
Hi @atalanttore,
Thank you for creating the GitHub issue for the problem with using the Slideshow block in a template. This will allow the developers to investigate and work on a resolution. Keep an eye on the GitHub issue you created for any updates or requests for additional information from the Jetpack development team.
I’ll mark this thread as resolved for now. Don’t hesitate to open a new one if you need help with anything else.
Hi @tatyana100, We don’t recommend third-party plugins, as there are so many out there, and each plugin’s use case might be different.
If you want to develop your own plugin, there is a comprehensive list of resources in Plugin Resources.
Hi @rayela, I understand your concern regarding the underutilization of your budget and the quality of impressions provided by the Blaze service.
Your budget’s lower-than-anticipated spending might be related to the availability and performance of your selected ads and the matching of audience preferences. I am wondering if you selected a different audience (language/ location/ interests) or the same audience for both campaigns. I’d recommend trying another campaign with a different audience to see how it impacts your campaign.
Forum: Plugins
In reply to: [Jetpack VideoPress] Eliminate the thumbnailHi @cimar, the video at the top of the https://vistaservice.co/it/home-ita/ page is referencing to a video hosted on your site directly. Could you create a new page or modify the existing page with the video added using the VideoPress block, so that we can look into the issue?
Hi @rkdevox, This could also be due to a plugin or theme conflict. Have you tried deactivating other plugins and switching to a default WordPress theme, such as Twenty Twenty Four?
Could you share your website address so that we can look into it? If you want to keep your site address private, please contact us using this contact form and refer to this discussion thread.
Hi @nitroxmod, I have reviewed your site https://nitroxblog.rux.gg/
I have confirmed that this website is for non-commercial use only and qualifies for our Free Stats plan. I have adjusted this in our records. To use Jetpack Stats for non-commercial sites, please follow the flow on this page to certify that your site is non-commercial:
https://wordpress.com/stats/purchase/
Check the boxes that apply to your site, which make it non-commercial. Please let us know if you have other questions or if there’s anything else we can do to help!Hi @heroplayz, your site is showing an under maintenance page. Please let us know when the site is publicly accessible so that we can troubleshoot the issue.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Not Sending New Post EmailHi @wporg4ssorg, if only sending the newsletter is the main function of having users register on your site, you might want to look at the MailPoet plugin. Using this plugin, you can completely automate your newsletter process. However, that’s just a small set of what this plugin can do for your site.
Hi @kvv213, I checked the image compare block on the page you shared, and I see it aligned with the page’s text. Are you seeing/ expecting something different, or were you able to resolve the issue?
If the issue persists, could you share a screenshot of how it looks on your end?
Forum: Plugins
In reply to: [WP Super Cache] Syntax for Bunny CDNHi @dsl225, I checked with our developers, and they recommend using the BunnyCDN plugin instead of the WP Super Cache Plugin’s CDN options.
I hope this solved your issue, but please let us know if you have any other questions!
Hi @patgrossard, Glad to hear that you were able to access and recover your site. Well done!
I’ll mark this thread as resolved, but please don’t hesitate to contact us again if we can help with anything else.
Hi @wporg4ssorg, Users registered on your site can still log into your site using the credentials registered there. Using the WordPress.com credentials is an added option but not mandatory.
You can learn more about this feature here: https://wordpress.org/documentation/article/settings-general-screen/#membership and https://wordpress.org/documentation/article/settings-general-screen/#new-user-default-role
Hi @leslie2024, could you share your website address so that we can investigate this?
If you want to keep your site address private, please contact us using this contact form and refer to this thread.