Azey
Forum Replies Created
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@fesupportteam, I reported the issue on behalf of a customer. I’ll ask them to go to the Pro Support page and report the issue there.
Hi Victor! Here is the list of active plugins:
+---------------------------------------------+----------+
| name | version |
+---------------------------------------------+----------+
| advanced-custom-fields | 6.8.5 |
| woocommerce-advanced-free-shipping | 1.1.7.1 |
| advanced-woo-search | 3.67 |
| akismet | 5.7 |
| all-in-one-wp-migration | 7.106 |
| all-in-one-wp-migration-unlimited-extension | 2.51 |
| automatewoo | 6.7.0 |
| blaze-ads | 0.9.0 |
| change-wc-price-title | 2.9 |
| chaport | 1.1.9 |
| dg-divi-carousel | 2.0.26 |
| divi-pixel | 2.52.0 |
| dg-product-carousel | 2.0.2 |
| excel-like-product-manager | 2.1.86 |
| filter-everything | 1.9.2.2 |
| fluentform | 6.2.6 |
| fluentformpro | 5.0.7 |
| woocommerce-google-analytics-integration | 2.3.0 |
| google-listings-and-ads | 3.7.3 |
| gtranslate | 3.1.1 |
| health-check | 1.7.1 |
| jetpack | 16.1-a.1 |
| mailpoet | 5.34.0 |
| mailpoet-premium | 5.34.0 |
| facebook-for-woocommerce | 3.7.4 |
| pinterest-for-woocommerce | 1.4.27 |
| sassy-social-share | 3.3.79 |
| simple-history | 5.29.0 |
| tiktok-for-woocommerce | 1.3.7 |
| pojo-accessibility | 4.1.3 |
| weight-based-shipping-for-woocommerce | 6.16.0 |
| woocommerce | 10.9.4 |
| woocommerce-back-in-stock-notifications | 3.3.4 |
| woocommerce-gift-cards | 2.7.4 |
| woocommerce-min-max-quantities | 5.2.9 |
| woocommerce-product-addons | 8.3.1 |
| woocommerce-product-bundles | 8.5.9 |
| woocommerce-product-recommendations | 4.3.4 |
| woocommerce-shipment-tracking | 2.7.4 |
| woocommerce-shipping | 2.3.10 |
| woocommerce-side-cart-premium | 1.2 |
| woocommerce-services | 3.6.7 |
| woocommerce-tm-extra-product-options | 5.1 |
| woocommerce-payments | 10.9.0 |
| google-sitemap-generator | 4.1.24 |
| yith-woocommerce-wishlist | 4.16.0 |
+---------------------------------------------+----------+The active theme is Divi. The PHP version is 8.3.32 and the Core version is 7.0.1.
I noticed the same thing on two sites. Rolling back to 1.2.0 helped for now.
Hi @xzacha01, our developers have found the issue and are working on a fix to resolve it. However, we don’t have an ETA for it. We’ll contact you again as soon as we hear from them.
Hi @scnaadmin! Thank you for sharing your concerns about the recent changes in the Stats feature.
I have reviewed your site, https://scnaonline.org/. This site has an online shop and paid membership options, which classify it as commercial. I understand you have a non-profit status, but our classification of a commercial site is different. You can learn more about it here.
Stats are free for personal sites that don’t promote a product/ service or generate revenue. Please upgrade to a paid plan to continue using Jetpack stats.
We are here if you have other questions or if there’s anything else we can do to help!
- This reply was modified 1 year, 11 months ago by Azey.
Forum: Reviews
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Made my site sloooooowHi @tvebak! We appreciate you taking out time to share your thoughts. Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue.
We introduced a premium model for commercial sites to support enhancements and the development of new functionalities. This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users.
If your site is not commercial, please use this contact form and share your website address. We will manually review your site and make necessary adjustments to provide free stats.
Hi @admiraljuicy! Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue.
We introduced a premium model for commercial sites to support enhancements and the development of new functionalities. This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users.
If your site is not commercial, please use this contact form and share your website address. We will manually review your site and make necessary adjustments to provide free stats.
Hi @mikefitzman, I have replied to your review with a similar suggestion. Please reply to that thread or contact us directly so that we can work with you about your issues.
Hi @mikefitzman! Thank you for sharing your concerns about the recent changes in the Stats feature. Stats are free for personal sites that don’t promote a product/ service or generate revenue.
We introduced a premium model for commercial sites to support enhancements and the development of new functionalities. This step was taken to ensure we can continue to deliver and improve upon the quality services our community values. We are committed to making Jetpack better and more useful for all users.
If your site is not commercial, please <span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>use this contact form</span> and share your website address. We will manually review your site and make necessary adjustments to provide free stats.
Hi @shadowproductionshop, Please do not share your login details here; it is not secure.
I checked your site, and it currently shows a “Coming Soon” page. I don’t see any connection to the site in our records. Jetpack needs the site to be publicly accessible or have unauthenticated access to the xmlrpc.php file.
Some plugins that add a “coming soon” or “maintenance mode” message to WordPress may prevent Jetpack from communicating with your site. Please disable the “Coming Soon” plugin you are using and try again. Depending on the plugin, it may also be possible to configure it so that it doesn’t block the Jetpack connection. Please consult the plugin’s documentation and/or developers for assistance.
Please let us know how it goes!
Hi @framesoflifeart, could you please share a screenshot of what you see on your end and what you expect? That will help us troubleshoot your problem better!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] PHP Warnings in debug.logHi @rruyter, As you mentioned, you see the warning messages in your logs with PHP 8.2, and when upgrading to PHP 8.3, you see deprecation warnings. Is that correct?
I wonder if you have
WP_DEBUGset toTRUEon your site. If so, could you change it toFALSE? Please let us know how it goes!Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Social Media Embeds ProblemHi @vdn-staff, Glad your issue is sorted out now! Please let us know if you have any questions or if we can help with anything else.
Always glad to help! I am marking this thread as resolved. Please open a new one if you have questions or need help with anything related to Jetpack.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Non-CommercialHi @lilithiareviews, I checked your site, and it is still classified as non-commercial. The basic Jetpack Stats should still be accessible to you.
If you see something different, could you share a screenshot with us, please?