Chris
Forum Replies Created
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Forum: Plugins
In reply to: [StageShow] How to set up Stripe payment gateway with StageShow?Not a problem. Don’t struggle, if I can assist in anyway I shall.
Chris
Forum: Plugins
In reply to: [StageShow] How to set up Stripe payment gateway with StageShow?Hi Graham,
Within stageshow it tells you what is required on the Payments tab within “Payment Gateway”.
Login to stripe, click developers (top right). Go to API keys and get your PK and SK and paste these into Live Publishable Key and Live Secret Key in stageshow. Next go to Webhooks in stripe and “click add an endpoint”. Endpoint URL is shown in Stageshow under Webhook URL. Paste this in stripe Endpoint URL. Add events to listen to and choose checkout.session.completed. Click add events and save. When created select this and click reveal under signing secret. Copy and paste this in stageshow under Webhook Signing Secret.
This is all LIVE however you can do the same under the test mode in stripe and change the server option in Stageshow to Test to try it all out.
Any other issues then pop me an email and I can assist further (note I’m just a keen user of stageshow and not associated with the dev or stageshow directly. However my email can be found on many other threads within the stageshow forums)
Forum: Plugins
In reply to: [StageShow] Failed purchase still shows seats reservedJust as a heads up, don’t set it too low. We have seen a fair few people try to pay and get stuck and try again with a card etc later. If there is no database record of tickets when the payment comes in then you’ll end up with tons of emails stating a payment has been made with no matching sales record. I’d keep it a minimum of at least a day.
Forum: Plugins
In reply to: [StageShow] Failed purchase still shows seats reservedI’m not near a stageshow install but there will be an example PHP file where you can copy pieces over from.
Forum: Plugins
In reply to: [StageShow] Failed purchase still shows seats reservedThere are further options available in the PHP file. If it’s in stageshow settings in the admin panel then great! It’s been a while since I’ve been behind stageshow, however I know there are substantially more options held within the PHP file.
Forum: Plugins
In reply to: [StageShow] Failed purchase still shows seats reservedThis is an option in the stageshow PHP file held within wp-content/uploads/stageshow.
The PHP file is well documented. Have a read in that. You can change the timeout option there.
Chris
Forum: Plugins
In reply to: [StageShow] Multiple Email TemplatesLogistically how would you see this working if someone put tickets for both productions in their trolley and went through checkout?
Forum: Plugins
In reply to: [StageShow] 9.7.2 – Cannot add salesHey,
If this version is causing problems you could always roll back to the previous version for now.
Forum: Plugins
In reply to: [StageShow] Sales emails not sendingHi Graham,
If you want to pop me an email we can take a look just now if your free.
Chris
Forum: Plugins
In reply to: [StageShow] Anybody here?Forum: Plugins
In reply to: [StageShow] Anybody here?Hi all,
Malcolm is active when he can be and I must commend Graham for his comments. We have personally donated (although very little in the grand scheme of things) to the development of Stageshow and to Malcolm. This was due to us feeling that Stageshow is such a vital piece of software for us to continue our operations and, although there are a few small bits here and there, the whole software in and of itself is really rock solid.
@grahammandeno Please see the latest release notes as it states “Bug Fix: Reservation Form entries not added to sale details” and this may fix your issue.
@bobocop is right too. All we can do is assist one another, and, for all I dabble in PHP/HTML, I am far from close to fully reading and understanding the code written by Malcolm. As they say, I know enough to be dangerous!
I am still around although not as heavily involved in the day to day runnings of our Stageshow install, but happy to pop into the forum to assist where I can in between life and work.
Forum: Plugins
In reply to: [StageShow] Even and Odd seat increaseThis is what I first started with and that was working fine it is just that when I want to select my seat it is not the proper seat identification so it will be a problem once they get their ticket.
This is another option!
You can chance the TAB file which is in wp-content/uploads/stageshow/html (from memory).
Id copy and paste a new one and name it something unique.
In this file there are 3 tabbed columns, an index and 2 other columns, one for row and one for seat. You can edit this ensuring you use TAB on the keyboard between the numbers
Therefore your seats on your seating plan in straight rows would be
1.1 1.2 1.3 1.4 1.5 1.6 for example but your TAB index file could be:
Index Row Column
1 A 30
2 B 28
3 C 26
4 D 24Etc…
This example above would be for row A. You’d have to work out your longest row first and work inwards from that.
If your still struggling I’m free all day today and happy to help you create one.
Pop me an email Chris @ shineboxoffice.co.uk
Thanks
Forum: Plugins
In reply to: [StageShow] Even and Odd seat increaseHi,
This is a strange seating plan! I assume your happy to just create a straight row seating plan?
I’m not sure if Stageshow allows you to set odds and evens. It’s nothing I’ve come across.
What my recommendation would be is create the seating plan with incorrect numbers, just using 1-30 for example. Export the seating plan the look to change the seats within that plan to the correct values you have in your TAB file.
Hope that makes sense? If not let me know and I can perhaps take a look later tonight for you.
Forum: Plugins
In reply to: [StageShow] Mobil phoneHi,
Will do as soon as I can. Still showing last updated 3 weeks ago though.
I’ll look again soon.
Thanks,
Chris