Chris
Forum Replies Created
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Thanks for looking into this.
V1.7.2.1 at present
Forum: Plugins
In reply to: [StageShow] Stripe IntegrationHi CWCJ,
Use the email above and I’ll be happy to help.
Chris
Forum: Plugins
In reply to: [StageShow] Instructions are impenetrableThere are comprehensive instructions in the PDF that is provided with the plugin. I’m happy to assist you personally but this is not the place to ask for support that is well documented within the plugins support documentation.
You can email me chris @ shineboxoffice.co.uk and I’ll be able to assist you with initial setup.
Forum: Plugins
In reply to: [StageShow] Instructions are impenetrableHi Teamhogg,
Getting the Sales Not Available Currently message means your production isn’t fully setup, this could be as you dont have a production / performances or prices fully completed.
Can you ensure all these are done?
Chris
- This reply was modified 4 years, 3 months ago by Chris.
Forum: Plugins
In reply to: [StageShow] Stripe IntegrationResponded and solved.
Chris
Forum: Plugins
In reply to: [StageShow] Stripe IntegrationHi Casmrvll,
I’m happy to try and assist with your setup.
Email me chris @ shineboxoffice.co.uk and I’ll be happy to take a look.
NOTE: I’m not the developer, just a stageshow user, active in these forums and happy to assist.
Forum: Plugins
In reply to: [StageShow] Not Allowing to Edit TemplatesHi Casmevll,
You will not need to download the template and reupload on plugin update. On initial install stageshow creates the folder in Uploads. On update it doesn’t touch this folder at all so any changes made in here will stay.
With regards to stripe I’m unsure. I’d test this out yourself and try.
Chris
Forum: Plugins
In reply to: [StageShow] Not Allowing to Edit TemplatesHi Casmrvll,
Can you ensure you are editing the correct email template?
This should be in wp-content/uploads/stageshow/emails
After that ensure you select the correct email template within settings.
Any images can be uploaded to your hosting server and added using the < img > HTML tag to allow you more freedom of images in the email template also.
Chris
Forum: Plugins
In reply to: [TablePress - Tables in WordPress made easy] JSON Output`Hi Tobias,
This is exactly what I was looking for, and thanks for the fast response.
JSON doesn’t fully work ‘out the box’ for my requirements but I can manipulate.
Many many thanks!
Chris
Forum: Plugins
In reply to: [StageShow] Empty Email BodyWhat happens if you try and resend the offending emails via the admin side?
Do they send okay or do they still send empty? Is there a common denominator to all emails? Is it someone with an apostrophe in their name? etc
What troubleshooting steps have you taken so far?
Chris
- This reply was modified 4 years, 4 months ago by Chris.
Forum: Plugins
In reply to: [StageShow] Can Zone be removed from the Trolley CartI’ve replied to this in another support ticket.
You can close this one.
Forum: Plugins
In reply to: [StageShow] Remove tickets from email for reservations onlyThe editing of emails is very well documented in the manual for Stageshow.
I’m happy to help you through email with these questions rather than creating support tickets for things that aren’t issues with the stageshow plugin but more of your own setup.
Please note I’m not the developer, but happy to assist if you’d like. You can email me chris@ shineboxoffice.co.uk
Chris
Forum: Plugins
In reply to: [StageShow] Confirmation email not sent outHi again maestroralph,
This is not an issue with the plugin itself but more with hosting / email setup etc.
Can you tell me if you have any emails being sent from your website? Have you looked up an SMTP plugin to use?
Chris
Forum: Plugins
In reply to: [StageShow] Any way to not display Zone on Box OfficeHi again,
Add the following to additional CSS also:
.stageshow-trolley-table .stageshow_zoneref { display: none; }Chris
Forum: Plugins
In reply to: [StageShow] Any way to not display Zone on Box OfficeHi Maestroralph,
Sorry for the delayed reply. Your theme has set the table element to be fixed. Use the code below in additional CSS.
div.stageshow-boxoffice table { table-layout: auto !important; }Hopefully that works for you.
Chris