victoros

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

Could you please elaborate on the issue?

In general, our Hello Theme allows you to customize your header and footer for free, in Customize from your WP dahsboard.

Read more here:
https://elementor.com/help/hello-header-and-footer-customization/

Also, if you could provide the following, it’ll be great:
A screenshot / Screencast ​of the issue.

• This reply was modified 4 years, 9 months ago by victoros.

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

Since this is a development-related query, I would reccomend visiting our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

Could you please elaborate on the issue?
Which steps have led to this problem or which steps have you tried so far to resolve it?

Also, if you could provide the following, it’ll be great:
A screenshot / Screencast ​of the issue.

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

Could you please elaborate on the issue?
Which steps have led to this problem or which steps have you tried so far to resolve it?

Also, if you could provide the following, it’ll be great:
A screenshot / Screencast ​of the issue.

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

Could you please elaborate on the issue?

Also, if you could provide the following, it’ll be great:
A screenshot / Screencast ​of the issue.

To troubleshoot such an error, follow these instructions:

Follow this guide to troubleshoot the issue. Feel free to skip the steps you’ve already taken. If needed, you can ask your hosting provider to make these changes for you.

Make sure you have the latest versions of Elementor and Elementor Pro and also make sure your WordPress site meets the basic requirements recommended for Elementor. You can check this in your WP Dashboard > Elementor > System Info.

Hope it helps.

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

Could you please elaborate on the issue?
Which steps have led to this problem or which steps have you tried so far to resolve it?

Also, if you could provide the following, it’ll be great:

A screenshot / Screencast ​of the issue.

Error logs from your system info file, you find it at Elementor > System info , download button for the file is at the bottom.

Hi, I can see that it’s a bit of an old query, do you still require support regarding this topic?

If you could provide screenshot / Screencast ​of the issue that would be awesome.

Regardless, since this is a bug report, it would be best to visit our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.

Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md”