Tim Moore
Forum Replies Created
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Hi,
Jetpack 1.2.1 has been released with a fix for the Stats issue. Please upgrade and let us know if that fixes the issue for you.
Thanks,
Tim
Hi,
Jetpack 1.2.1 has been released with a fix for the Stats issue. Please upgrade and let us know if that fixes the issue.
Thanks,
Tim
Hi,
Jetpack 1.2 now includes Google +1. Please give it a try and let us know what you think.
Thanks,
Tim
Forum: Plugins
In reply to: Jetpack Stats not working@studio544: could you provide more details on exactly what is going wrong for you? If you could also follow the guidelines here and provide some of the information requested, it would be very helpful.
Thanks,
Tim
Forum: Plugins
In reply to: [Plugins: Jetpack] How to manage the Subscriptions?Hi,
The Subscriptions feature is set up as self service for the subscriber. It is opt-in and in each email they receive there is a Manage Subscriptions links. A user can click that link, then change their subscription options from there.
I hope this helps,
Tim
Hi,
Try switching to the default Twenty Ten or Twenty Eleven theme (not the twentyeleven-buddypress1.5 child theme or another child theme), then activate Jetpack.
Thanks,
Tim
Forum: Plugins
In reply to: [Plugin: Jetpack] comment followsCurrently, no, it is not possible to customize the messages sent to subscribers. I’ll make a note of it, though, and add it to our feedback list.
When a user subscribes to your blog, they are sent a confirmation email, in which they must click a confirmation link before they will start receiving email.
As of now, there is no import function for subscribers. We have heard similar feedback and are considering how best to approach this.
Thanks,
Tim
@manxstef: Could you try upgrading to Jetpack 1.2.1 and see if the issue persists?
Jetpack 1.2.1 has a fix for the missing Stats menu item. Please try installing it and let us know.
Jetpack 1.2.1 is out now and has a fix for the missing Stats menu item. Please upgrade to it and let us know.
Jetpack 1.2.1 is a bug fix release that should alleviate these issues. Please try upgrading or installing this version and see if it helps.
Forum: Plugins
In reply to: JetPack Plugin IssuesJetpack 1.2.1 should solve the Stats menu item issue. Please install it and give it a try. If you are still having a problem, let us know and we’ll be glad to take a look.
Hi,
The Jetpack Email Subscription module is designed to leverage the WordPress.com infrastructure rather than Feedburner.
Thanks,
Tim
@rodtrent: do you have BuddyPress installed? If so, try disabling it, then connecting Jetpack to WordPress.com.
Forum: Fixing WordPress
In reply to: unable to setup jetpackHi,
Could you provide your site details so that we can test this further? If you’d prefer, you can submit a ticket at this link to keep the details private:
http://en.support.wordpress.com/contact/?jetpack=needs-service