Jeff Alvarez

Hi @pos2012 ,

Sorry to hear about that, can you please provide more information on what version you were on before migrating to the newer versions.

Also, to get fix your issue – please run a backup or downgrade to the previous version.

Hi @egletiere

Could you please confirm what previous version you were on before the update? Also, we are keeping notes of this issue but we aren’t able to replicate it.

To fix this, please duplicate or create a new feed then on your GMC pass on the newly created feed.

Hi @golfball-uhu ,

Try this snippet, add it to your child theme’s function.php or through the WP Code plugin. This will remove any formatting for your description.

/**
 * Product Feed Pro: Strip all HTML/formatting from description output.
 * Removes tags such as <li>, <strong>, <em>, <italic>, etc. so the feed contains plain text only.
 *
 * @param array  $product_data Product data array for the feed.
 * @param object $feed         The feed object.
 * @param object $product      The WC_Product object.
 * @return array Modified product data.
 */
function storefront_pfp_strip_description_formatting( $product_data, $feed, $product ) {
	$description_keys = array( 'description', 'short_description' );
	foreach ( $description_keys as $key ) {
		if ( ! empty( $product_data[ $key ] ) && is_string( $product_data[ $key ] ) ) {
			$product_data[ $key ] = wp_strip_all_tags( $product_data[ $key ] );
			$product_data[ $key ] = preg_replace( '/\s+/', ' ', $product_data[ $key ] );
			$product_data[ $key ] = trim( $product_data[ $key ] );
		}
	}
	return $product_data;
}
add_filter( 'adt_get_product_data', 'storefront_pfp_strip_description_formatting', 5, 3 );

Hi @golfball-uhu ,

On your Meta feed, are you perhaps using the rich_text_description  or the regular description attribute? As we output CDATA for formatting, I suggest using rich_text_description

The regular description doesn’t play well with formatting compared to rich text description

Learn more about it here: https://www.facebook.com/business/help/120325381656392?id=725943027795860

Hi @wood1e ,

You could simply set a static value for the feed, you’ll just need to make sure that you are using a supported value: https://ibb.co/bcLf92Z

Here are relevant pages for the supported values:

Missing age group: https://support.google.com/merchants/answer/6324463?hl=en
Missing colour: https://support.google.com/merchants/answer/6324487?hl=en
Missing gender: https://support.google.com/merchants/answer/6324479?hl=en
Missing size: https://support.google.com/merchants/answer/6324492?hl=en

but the others I need to create attributes?
– In most cases yes, you’ll need to add the attributes so it meets Google Requirements. Do note that these are required for certain types of products only so it’s best to double check the links I’ve provided above.

Hi @sahdevinsight ,

It’s likely an issue coming from Google, the XML feed itself is giving the appropriate content. I suggest reaching out to the GMC support team to take a look as you are giving a supported value.

See: https://support.google.com/merchants/answer/6324406?hl=en#zippy=

Hi @acquamarina ,

So downgrading to the previous working version for Product Feed Pro didn’t fix the issue? Also, you mentioned that new feeds without any rules or filters still have the same issue of 5 products only?

Just to confirm, do you have the generate preview feed option enabled?: https://ibb.co/95c47td

Having said that our plugin just might be reporting wrongly; if it was not writeable then you shouldn’t be able to generate feeds at all. If it’s generating then it’s likely a setup issue.

Please read here for more information: https://adtribes.io/knowledge-base/help-i-have-none-or-less-products-in-my-product-feed-than-expected/