Jeff Alvarez
Forum Replies Created
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Hi @joachim-f ,
There’s currently no rules and filters for this. What you can do is create multiple feeds and have the feed only include specific products that match the suffix/premix.
Example – Physical products feed and the weight measurement is set to kg
Liquid product feeds and the weight measurement is set to Liters
I’ll also raise this up as a feature request with our developers but do note that there are no ETAs on it.
Hi @joy0114 ,
Could you please send in your debug log so I can review your feed setup: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/
If it’s large, you can copy and paste the content to a .txt file and then upload the file to say Google Drive and share the link to it.
Also you mentioned that it doesn’t start with<item>? This is odd can you please confirm that you are creating a new feed and using the Google Merchant channel and the Include variations option enabled?
For reference my feeds are set up like this:
Hi @rlarkins ,
That’s odd our plugins never touch custom fields directly. Those adt_ fields are likely our built-in fields it didn’t replace your custom fields.
Your created custom fields aren’t deleted or updated by our plugin, you should be able to scroll through the fields and you’ll find your custom fields.
Alternatively, you can add the following snippet to your child theme’s functions.php or through the WP Code plugin:
add_filter( 'is_protected_meta', function( $protected, $meta_key, $meta_type ) {
if ( 'post' === $meta_type && str_starts_with( $meta_key, 'adt_' ) ) {
return true;
}
return $protected;
}, 10, 3 );This should hide the adt_ custom attributes from your editor.
Hi @joy0114 ,
Shipping zones with different methods in it will work fine. As long as it follows the format bing requires (Google Shopping Feeds) then you are good to go.
Just ensure that the shipping output on the XML feed looks like this:
https://ibb.co/jXwfNXS
https://ibb.co/gbt9Wzjc
https://ibb.co/p6crs31W
https://ibb.co/993K34dqHi @luxurywheels01 ,
Could you please pass on your debug log so I can get a better idea on how your feeds are set up: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/
The feed rules it self is set up properly but you are using the AND rule this means the the products added must contain all those product categories to be included.
Also, can you please confirm that you have refresh the feed after setting the rules and viewing the XML files via incognito? There’s currently no bug or am able to replicate this behaviour where the rules do not work as intended.
And if you haven’t done so yet, please run a basic debug to confirm that the issue isn’t a plugin or theme conflict.
Hi @wood1e ,
Shape is not a mappable attribute for Google Feeds – they currently do not support this or require it: https://support.google.com/merchants/answer/7052112?hl=en
Having said that you might want to to use Material for jewelry: https://support.google.com/merchants/answer/12472145
Hi @cptkoolbeenz ,
Thanks for the bug report, I’ll raise it up with our developers but I’m afraid I can’t provide any ETAs when a fix will be released for this. I’ll keep you in the loops
Hi @jkont ,
I confirm this bug report and raised it with our developers. We’ll have this sorted but I’m unable to provide any ETAs when the fix will be releasaed.
As for the duplicate feeds, please see here for a fix: https://adtribes.io/knowledge-base/how-to-stop-automatic-blank-feed-generation/
Hi @kathleen36 ,
That usually happens when your feeds are missing the price attribute or if the price on your shop doesn’t match the feed xml. Though, when this happens GMC will usually don’t even show the price on Google Shopping and give you an error to address.
If the product is showing on Google but data is missing, I suggest double checking that all your items in the feed have price and match the shop pages.
It could also just be a on Googles end, in most cases if you provide all the necessary data but GMC isn’t showing all the data it’s Google’s side that’s causing the issue or their algorithm deciding it’s better to not show the price/data.
Hi @kathleen36 ,
With GMC, it’s not possible to force GMC to use the long product description or the meta description. What you could is is see if you can map the meta description data to the description attribute on the Product Feed XML setup.
This way the description is already using the meta description so Google will only use this.
Hi @lovebeans ,
It’s likely that you have an option ticked to sell local goods, please go to GMC Marketing > Marketing methods and see if you have any of the local options enabled:
https://support.google.com/merchants/answer/15130232?hl=en
If you don’t have this settings, it’s likely something else causing the issue. In this scenario I suggest reaching out to the GMC support team for more information regarding the issue.https://support.google.com/merchants/answer/13585221?hl=en
Hi @lovebeans ,
Limited usually means one of the following
- The item is restricted
- Missing Data
- Price missmatch
Try going into your GMC and view the Diagnostics tab and see if it gives you information on why it’s limited: https://support.google.com/merchants/answer/14620978?hl=en
Go to the needs attention tab and see if it gives any information on whats causing the product to be in limited view:https://ibb.co/4wzHfZMB
Looking at your feed however, seems fine all the necesarry data is provided. Perhaps you just need to get GMC to re-review your product.
Hi @mykha ,
Please reach out directly so we can take a closer look at your issue a support @ adtribes.io
I’ll mark this as solved for now and continue via email.
Hi @divinebox ,
Yes, it’s best to leave it as is but if you do plan to delete them, please take a backup first of your site so in case something happens, you can revert to its previous working state.
Hi @divinebox ,
Please do not delete those as it’s used by the plugin. If those metadata _woosea for example is deleted some functions will not work as expected or your feed data will be corrupted/unexpected output