Jeff Alvarez
Forum Replies Created
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Hi @ntraines,
We aren’t able to replicate the error and have not heard from you in our inbox/email, so we’ll assume that you were able to resolve the issue.
If you are still facing issues, please open up another forum post and/or reach out via email. If possible, please also include some screenshots or a recording on how to replicate the error.
Can you please confirm if you are using a 3rd party pluginor theme feature to set these 2.5kg pricing? At the moment our plugin does not support decimal quantities only whole numbers.
Hi @theolivetree ,
I ran more test and was able to replicate the behavior. I’ll raise up the bug report with our developers to get it sorted.
As a test, can you try increasing your batch size? Set it to 500 – 2000 and see if that helps.
- This reply was modified 4 days, 1 hour ago by Jeff Alvarez.
Hi @theolivetree ,
I just tried generating the feed as CSV format without any issues: https://sharing.clickup.com/clip/p/t9016247508/1d0fe16c-a8bc-49f2-8930-cb3f16e8e935/1d0fe16c-a8bc-49f2-8930-cb3f16e8e935.webm?filename=screen-recording-2026-05-08-08%3A38.webm
Can you please go to WooCommerce > Status > Logs and check for any error logs? If yes can you send it here so I can get more information on what’s happening?
Also, can you please confirm if you already checked for any plugin or theme conflicts as I’m unable to replicate the bug report.
Hi @adamstocklotstv ,
I’ve raised a feature request to support Merkandi but do note that we aren’t able to provide any ETAs when it’ll be released.
Hi @adamstocklotstv ,
We currently do not support nested attributes. Could you please provide more information on what channel you planning to upload the feed to?
I’ll raise up a feature request
Hi @vilu8 ,
Looking at your error code it seems that you are Elite/paid user as such I’m unable to provide further support here. Please reach out via our contact form: https://adtribes.io/my-account/support/
Having said that from the error message its’ likely that you are passing a value that uses an unsupported value.
Try the following
1 – Go to Woocommerce > Settings and run the Sync Product Feed : https://ibb.co/MxncTzc4
2 – Try creating a new feed or duplicate the current feed and remove any rules/filters.Also, double check that your product feed elite/pro is on the latest version: https://adtribes.io/changelog/
Hi @pvnanini ,
For the batch size, this will be shown on the completed feeds:
You also mentioned that the feed generation is failing. Can you please confirm that the failed actions is logged in WooCommerce > Status > Scheduled Actions?
Also sometimes, simply creating a new feed or duplicating the feeds can solve the issue. Also, do try lowering your batch size further and see if that helps with performance or enable this option: https://adtribes.io/knowledge-base/what-does-disable-http-feed-generation-requests-do/?utm_source=pfp&utm_medium=manage-settings&utm_campaign=httpfeedgenerationsetting
Hi @jlstysis,
Thanks for confirming. We’ve released version 13.5.4 for Product Feed Pro to address this issue. Please update to that version, refresh the feeds.
This should bring back the automatic updates.
Hi @jlstysis ,
We are investigating this bug. Can you please confirm if you have any of our premium/paid plugins like Product Feed Elite and Product Feed Translation Addon plugin?
Hi @haralampiev12 ,
We’ve moved feed updates to Action Scheduler. Could you please go to WooCommerce > Status > Scheduled Actions and look at the Pending Actions. See if you have any feed generation scheduled. Also check for the failed actions and see if the field generation failed.
Do also check your error logs, confirm if there are any error logs or critical errors related to the feeds
Hi @naomi0work ,
Unfortunately, this is not possible. GMC follows a 24 hour update format and they currently do not have an option to fetch or update the products on an earlier time.
I would suggest reaching out to the GMC support team on raising a feature request to support earlier feed updates.
Hi @antonic93 ,
You would need the additional image field: https://support.google.com/merchants/answer/6324370?hl=en
Do note that we currently do not have an option to loop through your gallery so you will need to manually set the values.
Hi @glh0 ,
The rank_math_title mapping is not coming from our plugin it’s a custom field generated by RankMath so it would depend entirely on how RankMath generates this title and how we fetch this data.
Custom fields generally are required to be stored in the database for our plugins to work. As such I’ve raised a feature request to support the templates.
In the meantime, you can try this snippet to force the feed to follow your template. Add it to your child theme’s functions.php or through the WP Code plugin.
/**
* Temp fix: expose Rank Math title (with global template support) as a
* mappable feed attribute. Remove once core PFP fix ships (GitHub #888).
*/
add_filter( 'adt_get_product_data', function ( $product_data, $feed, $product ) {
if ( ! defined( 'RANK_MATH_VERSION' ) ) {
return $product_data;
}
$id = (int) $product_data['id'];
$parent_id = ! empty( $product_data['item_group_id'] ) ? (int) $product_data['item_group_id'] : 0;
// Per-product override takes priority.
$title = get_post_meta( $id, 'rank_math_title', true );
if ( empty( $title ) && $parent_id ) {
$title = get_post_meta( $parent_id, 'rank_math_title', true );
}
// No override — render the global product title template manually.
// RankMath\Helper::replace_vars() requires Rank Math's head context to be
// initialised, which doesn't happen during feed generation.
if ( empty( $title ) ) {
$options = get_option( 'rank-math-options-titles', [] );
$template = $options['pt_product_title'] ?? '%title%';
$sep = $options['title_separator'] ?? '-';
$title = str_replace(
[ '%title%', '%sep%', '%sitename%', '%page%', '%pagenumber%', '%pagetotal%' ],
[ $product_data['title'], $sep, get_bloginfo( 'name' ), '', '', '' ],
$template
);
}
$product_data['custom_attributes_rank_math_title'] = $title ?: $product_data['title'];
// Description — per-product override only (no global template for desc).
$desc = get_post_meta( $id, 'rank_math_description', true );
if ( empty( $desc ) && $parent_id ) {
$desc = get_post_meta( $parent_id, 'rank_math_description', true );
}
$product_data['custom_attributes_rank_math_description'] = $desc ?: $product_data['description'];
return $product_data;
}, 10, 3 );I’ll mark this post as you’ve reached out directly. We’ll continue from there.