wholesale is rounding quantities

  • Resolved christophklinger1967

    (@christophklinger1967)


    4 days, 17 hours ago

    We have an issue that when we apply wholesale prices to an order it changes all the quantities to integer values and calculates a new per/unit price which is often higher than the original price! We are selling in kg!
    For example we sell Product A for £10/kg and add 2.5kg to the order which is a total of £25.00 – apply wholesales prices or have a wholesale customer it changes the qty to 2kg and divides £25.00 by 2kg to give a new price of £12.50 per kg.
    How can we stop this !!?!?!?

    The page I need help with: [log in to see the link]

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  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    4 days, 7 hours ago

    Hi @christophklinger1967 ,

    Can you please confirm if you are using a 3rd party pluginor theme feature to set these 2.5kg pricing? At the moment our plugin does not support decimal quantities only whole numbers.

Viewing 1 replies (of 1 total)

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