Jeff Alvarez
Forum Replies Created
-
Hi @hansdampf321 ,
Generally, if the feed doesn’t refresh or if it doesn’t have any items and there are no rules and filters then there’s a plugin or theme conflict. See: https://www.wpbeginner.com/wp-tutorials/how-to-check-for-wordpress-plugin-conflicts/
Instead of duplicating the feed, have you tried creating a fresh template or trying using different templates?
Hi @neverluckydesigns13 ,
For WPML, this is an Elite feature only. As this is the free version of Product Feed, we aren’t able to provide support here.
Please reach out via our support inbox: https://adtribes.io/submit-ticket/
Hi @louisapple ,
Please send in a screenshot on how your rules are set up.
Hi @galbaras ,
I see, can you please pass on your snippet or how you’ve added the custom fields to the product? I’ll run a test but please keep in mind that this is considered custom coding/solution so we might not be able to provide a solution.
Hi @hansdampf321 ,
Looking at your debug log I can see some of the feeds have rules/filter: https://ibb.co/Ps4hJGr2. Please confirm if these are the feeds that are facing 0 products?
Also, have you tried creating a new empty feed and see if there are products? Also, have you already done basic debug to confirm that it isn’t a plugin or theme conflict?
Check your browser console(F12) and error logs to check that there aren’t any critical errors. The error log can be found in Woocommerce > Status > Logs
On your products does it have any visibility restrictions: https://ibb.co/DcBMqfg ? Specifically the catalog visibility, is it set to shop and catalog or something else?
Also, have you already done basic debug to confirm that it’s not a plugin or theme conflict?
Hi @galbaras ,
We officially support Rank Math as listed on our plugin information page: https://wordpress.org/plugins/woo-product-feed-pro/
ACF or SCF/Custom fields was always unofficially supported(it worked without us adding any code) so we aren’t able to provide much support here.
As for backwards compatible/limiting plugin functionality, we’ve never done that. We’ve only refactored the code which fixed bugs and showed hidden bugs. This in return might cause some incompatibility with 3rd party plugins which may have been working previously.
Having said that there are quite a few of our users who are requesting for an ACF integration so it might be integrated soon.
Hi @pensee-libre ,
This happens only to certain servers, where it somehow renames the files. This is usually due to your server configuration. Please reach out to your server and ask why the files are being renamed to lowercase and if that can be changed.
You can try using the snippet, add it to your themes’ functions.php or through the WP Code plugin
#== Feed Action Moficiations ==#
function action_modification( $actions, $product_feed ) {
$actions[4]['url'] = strtolower( $product_feed->get_file_url() );
return $actions;
}
add_filter( 'adt_product_feed_actions', 'action_modification', 10, 2 );This will forcefully change the download icon to show the lowercase link: https://ibb.co/cSg1TQDg
Hi @charlieve02 ,
You can always use the rules and filter with the find and replace to target the HTML elements of the special characters like this: https://ibb.co/tpMszjLJ
This will replace the html characters so it’s readable. Also, to confirm, special characters now use HTML equivalent
HI @obelix7 ,
I confirm this and able to replicate, will raise it as a bug with our developers to get it sorted. For now, please remain on 13.4.0
I’ll mark this as solved, while we officially work on the fix. I’m unable to provide any ETAs but it should be released on the next version
It’s not possible to target the Quantity[Stock], because the stock management option is disabled for the product. This would mean any stock/quantity modification cant be used.
- This reply was modified 1 year, 3 months ago by Jeff Alvarez.
Hi @nuadagency
Please include a screenshot of how the product is set and an image of how you’ve mapped out the fields
Hi @galbaras ,
These custom fields are added via a 3rd party plugin or through the field mappings on the product feed.
As of now we do not support any custom fields for our plugin except for the built-in fields(custom fields) that are available on the Elite version: https://ibb.co/Kx9r10WH
Hi @rudolfl ,
Please reach out directly, seems that your conditions/rules are quite complex. Reach out to support @ adtribes.io
We’ll continue the conversation there. For now I’ll mark this as resolved as a temporary fix would be to downgrade.
Hi @peterafarmer ,
Please reach out directly and continue the conversation there. support @ adtribes . io
Also, please mention your username on the email contents.For now I’ll mark this as resolved.
Hi @galbaras ,
As of now it’s not fixed, it’s queued up to on version 13.4.2; Just to confirm you are using the google local inventory template?
Have you tried using different file types (XML/CSV) etc.