• Resolved louisapple

    (@louisapple)


    hi, there

    I put items with no stock and less than 30 in stock excluded from feed, but for some items which alway less that can i add them included in fee to bypass the first rule? Many thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @louisapple ,

    Please send in a screenshot on how your rules are set up.

    Thread Starter louisapple

    (@louisapple)

    please see below thanks

    https://ibb.co/67BqZdDn

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @louisapple ,

    The availability values should be: out_of_stock try adding that on the rules and filter, refresh the feed and view the feed via incognito to confirm the changes.

    Thread Starter louisapple

    (@louisapple)

    we sell low value products want to hide product quantity less than 30 to save fee, please advise “for some items which alway less that quantity can i add them included in feed to bypass the first rule”

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @louisapple ,

    Your rules are correctly set up, it’s just that the values for the Availability isn’t the expected so if you have a product is out of stock then it’ll still be shown as the default value is out_of_stock. But if this is what is shown on the feed then you won’t need to change anything.

    For the quantity stock, it’s correctly set up. Please send in your debug log: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/

    Also, please confirm if you already done basic debug as the quantity stock rules/filters works fine. As for the hierarchy of the rules, the bottom has the highest priority (will override the top)

    Thread Starter louisapple

    (@louisapple)

    Thanks for the reply, i am asking how to set up rule upon below criterias not asking to fix a bug

    Item less than 30 pcs and out of stock exclude from feed

    Sepcial item exlcude from above rule eg even have ONLY ONE left still showing in feed.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @louisapple ,

    Your rules are set up correctly, so I asked you to do some basic debug to confirm that this isn’t a plugin or theme conflict. Though with the less than quantity rule, please ensure that products itself have quantities/inventory management

    I’ve also tested the less than stock quantity rule and it’s working fine (no bugs)

    Thread Starter louisapple

    (@louisapple)

    I think you misunderstand my question or i did not clearly explain my question, i know my first two rules were set up correctly, i am wondering if i can do “Item less than 30 pcs and out of stock” still include in feed by setting up the third rule eg SKU is equal to xxxx than bypast the first two rules

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @louisapple ,

    I see, you’d like to add another rule that bypass the first 2 rules, at the moment our rules and filters use the AND rule so that’s not possible.

    There’s a feature request for this so I’ll add a +1 in favor of it being developed.

    @superlemon1998

    Hello I have a problem too, my rules settings have been done, but the feed doesn’t update.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @samcamb,

    Please open up a new ticket as the issue is different from OP. I’ll mark this post as solved, we’ll keep an eye out for your issue/post

Viewing 11 replies - 1 through 11 (of 11 total)

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