Jeff Alvarez
Forum Replies Created
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Hi @juanantonio ,
We’ll continue the conversation via email, when you send an email, please include your debug log: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/. For now I’ll mark this post as solved as it’s against WordPress TOS to support Elite/premium users here.
Hi @juanantonio ,
Polylang requires the Elite plugin to work. You can learn more about it here: https://adtribes.io/polylang-support-product-feeds/?utm_source=pfp.local&utm_medium=manage-settings&utm_content=polylang%20support
As you have the Pro/free version of product feed then the items added will use always use your default language.
I’ve also checked and the feature seems to be working: https://imgbb.com/. Also, please note that I’m unable to provide further support here as it’s against WordPress TOS to talk about paid features here.
Hi @anza90
Can you please confirm if you are using Product Feed Pro version 13.4.5? We had an update where we fixed the spacing issue with the pricing.
If that doesn’t work, on your suffix can you please try add 2 spaces instead of 1?
Hi @ezbuckethat ,
This seems to be a visual bug, I’ll raise it with our developers on the multiple mappable product_detail fields. Also, the amount of product_detail that can be used is indefinite.
I’ve just tested this and you can map create multiple product_detail_1 fields, when it’s saved/refresh it’ll create multiple instances of product_detail
So for now, please use the product_detail_1 when you are mapping it. Feel free to use it multiple times as it’ll create unique instances of it.
As for Product Feed Manager by Conversios – we don’t own or support this, so if you have questions on this please reach out to their support team.
Hi @letoniusz ,
1 – This would likely require Product Data Manipulation. Read more about it here: https://adtribes.io/knowledge-base/changing-product-variation-product-name/
2 – Afraid there’s no option for this as of now. You will either need to set the default variation or have one of the product price be the lowest.
What you can try is exporting your products and set the default variations/attributes values. After that import and update your products.Hi @user9876789 ,
We currently do not support that feature but there are feature requests for this so I’ll add a +1 in favor of it being developed.
Our plugin uses the Woocommerce Action Scheduler to refresh the feeds so you could try creating your own: https://ibb.co/WX269GM
You can find the action scheduler in Woocommerce > Status > Scheduled Actions
Hi @jkont ,
That’s a bug and we have a fix for it, we’re running some test before officially releasing it. The issue only appears to some users.
Having said that please try this .zip/hotfix and see if that fixes things: https://limewire.com/d/rMRwV#AZdMGVywi8
When installed go to Product Feed Pro > Settings you will see a button called “Fix duplicated feeds” click that, and it should delete the null fields. If not manually delete them, click the button again and monitor the results
- This reply was modified 10 months, 2 weeks ago by Jeff Alvarez.
Hi @esmeemarein ,
Please email the csv file directly to us, support @ adtribes . io(no spacing), On your email include your forum link.
I’ll mark this post as solved for now and continue through email.
Hi @roadlink ,
Please pass on your debug log: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/
Also, try refreshing the feed manually and see if that works. Maybe it just had a bad refresh.
Hi @retroreiz ,
That formatting is suggested by Google, it’s specific to only the Description: https://ibb.co/9HT5XNrM
See: https://support.google.com/merchants/answer/7052112?hl=en
Hi @agnieshax ,
I just checked and the virtual/digital products are being added fine: https://www.loom.com/share/6bc994e6a92448d5a6a108695bae4495
Run a basic debug to check for any plugin/theme conflicts and check your rules/filters.
Hi @savoures ,
Please delete all those empty feeds after that go to Woocommerce -> Status > Scheduled Actions and ensure that the scheduled actions do not have any pending task of the deleted fields(quickly look this up by searching the term feed)
Hi @tkfranz ,
At the moments files are automatically generated so it’s not possible to rename them. But it might be possible if you manually update the database.
Alternatively, you could look into your files and look for the file name and rename them but doing this might cause issues with automatic refresh.
What I’ll do is raise a feature request to rename the feeds XML files
Hi Rebecca,
That could be a bug, can you please confirm how many product categories you have? Or maybe you have a product import/export file that I can test out on my environment so we can run some test?
Hi @roadlink ,
I don’t think we have a hook you can use to dynamically exclude products from being added to the feed. For starters you could try looking into this hook:
adt_get_product_data
This is how we get product data, if you want to look at our exclusion code it’s in the class-get-products.php file