Category Mapping Stops working after certain Category

  • Resolved esmeemarein

    (@esmeemarein)


    10 months, 2 weeks ago

    Hello,

    We have started do map all the categories in our product feed (we have a lot of them) Unfortunately, no more entry below a certain Category are saved. I enter them, Save it, and then it’s gone. The Categories above are not affected. Is there maybe a problem with too many categories?

    Thanks for checking and best regards,

    Rebecca

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    10 months, 2 weeks ago

    Hi Rebecca,

    That could be a bug, can you please confirm how many product categories you have? Or maybe you have a product import/export file that I can test out on my environment so we can run some test?

    Thread Starter esmeemarein

    (@esmeemarein)

    10 months, 2 weeks ago

    Hi Jeff,
    Thanks for your reply.
    We have 746 Categories. Of course, i can send you a product export file if it helps. How can i send that to you?

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    10 months, 2 weeks ago

    Hi @esmeemarein ,

    Please email the csv file directly to us, support @ adtribes . io(no spacing), On your email include your forum link.

    I’ll mark this post as solved for now and continue through email.

Viewing 3 replies - 1 through 3 (of 3 total)

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