Jeff Alvarez
Forum Replies Created
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Hi @wood1e
We have item_group for the mappings. When you create a new facebook catalog feed using our templates it’s automatically mapped
Hi @devlaju
1 – I’m not 100% sure if it’ll fetch the data but you can try, in most cases the data fetch is at is so it might just show the shortcode [shortcode]
2 – You could try using this snippet to set the data dynamically:
function modify_product_feed_product_id($product_data) {
if (isset($product_data['id'])) {
$product_data['id'] = 'TEST_ID_12345'; // Set to a test value
}
return $product_data;
}
add_filter('adt_get_product_data', 'modify_product_feed_product_id', 10, 1);- This reply was modified 7 months, 1 week ago by Jeff Alvarez.
@garycis ,
Thanks for the video.
Usually that happens when something is blocking our plugin from refreshing properly. Have you already done basic debugging where only WooCommerce, Product Feed and Storefront is running?
And, can you please confirm if there are any browser console errors(Press F12 key on your keyboard)?
Other than that, was the plugin previously working? Though you mentioned that the previous successful refresh was on 2025 so you could try re-installing the plugin as it may be a bad update or downgrade: https://wordpress.org/plugins/woo-product-feed-pro/advanced/
And please note that our plugin now uses WooCommerce’s scheduled actions, ensure that this functionality is enabled and ensure that your PHP version is on 8.1 – its our officially supported PHP version.It could be also that your IP is blocked from accessing certain files, can you please pass on your server IP and i’ll check in with our developers.
You could try spinning up a new droplet to test this theory and see if the refresh is fixed.
Hi @lukasvxo ,
Looks like you are an Elite user, as such I’m unable to provide support here as it’s against WordPress Forum TOS. Please reach out directly: https://adtribes.io/contact-form/
Hi @checkm ,
Please try the Product [Attribute name] mappable or selectable option:
Hi @garycis ,
Could you please send in a recording of this error you mentioned? Also, can you please go to Woocommerce > Status > Logs and check for any critical errors.
Do also check the browser console for any errors.
Hi @outrankjames ,
I’ll raise this up with our developers. Can you please send in the full debug.log as well?
Hi @kinduweb ,
This issue was fixed on the latest version, if you are still facing it then it’s likely a remnant of an old bug. Can you please try creating a new feed and then see if the automatic refresh items are correct?
If the new feed is working fine, please use that new feed and pass the data source to GMC/Facebook or the marketplace you intend to use it for.
Hi @firstsonofden ,
Thank you for your feedback — we really appreciate it!
Just to clarify, our plugin does support the
g:colorattribute in the feed, and no attributes are intentionally withheld or locked behind an upgrade.To help resolve this, could you please try creating a new feed and make sure you’re using the Google Shopping template? This ensures that all relevant attributes, including
g:color, are correctly included.
Also, please double-check that the values being passed is supported by Google Shopping: https://support.google.com/merchants/answer/6324487?hl=enWe’ve also attached some reference images to guide you through the setup.
https://ibb.co/8LCQH1vN
https://ibb.co/rR17hpLZ
https://ibb.co/Y4VVY904Let us know how it goes — we’re happy to help further if needed!
Hi @flyingeyetairak ,
If you want to change data on the feed, then using this hook should work:
Here’s a sample:function modify_product_feed_product_id($product_data) {
if (isset($product_data['id'])) {
$product_data['id'] = 'TEST_ID_12345'; // Set to a test value
}
return $product_data;
}
add_filter('adt_get_product_data', 'modify_product_feed_product_id', 10, 1);Hi @stevesand ,
In that case you can keep the legacy option or downgrade to the previous version. We revamped the rules/filters so I suggest going through your rules and update accordingly.
Just ensure that you use the Add New Rule button: https://ibb.co/jkT3w0S8 for products that you wish to exclude or apply filters to.
Hi @dwoott ,
Please send in your debug log and send in a screenshot on how your rules/filters are set: https://adtribes.io/knowledge-base/send-your-debug-log-to-support/
Hi @stevesand ,
No, previously it was always the AND rule. Now we allow the users to have the option to either use the AND or OR rule.
I suggest going through your rules and filter and review them. As for how it’ll continue, our plugin will automatically migrate your current rules and filters.
Alternatively, you can bring back the old rule in Product Feed > Settings > Return legacy filter
Hi @dwoott ,
On your XML, please add a field and add the availability field. After that, double check what value is being outputted.
The rule likely not working as intended because the data is not being matched.
Hi @door360 ,
1 – Can you please provide more information on why the format is wrong? GMC support comma separated images when providing more than 1 image: https://support.google.com/merchants/answer/6324370?hl=en
2 – Please use the other image mappable fields as you’ve likely selected an option that gives the Image IDs instead of the URL