Smash Balloon Manuel
Forum Replies Created
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Hi @ron22,
Thank you for taking the time to share your review with us. I’d like to know what part you find tricky after updates, as the new user interface should make things easier with customization.
If you have any specific issues or want to share more details, you can reach out to us using the form on our website here, where a support representative will then assist you.
Thanks!
Hey @levothyroxin,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you’ve experienced issues with the code changes, we understand that this can be frustrating, and we appreciate you bringing it to our attention.
Our support team is always happy to help, if you have any specific errors on your side please share them with us, so we can check with our developers. You can reach out to us using the form on our website here, where a support representative will then assist you.
Thanks!
Hey @gcordero,
I’m so sorry for the delay. The plugin is compatible with WordPress 6.1.1, but I’d suggest checking that you have PHP 7.x or higher.
I hope this helps! Please let me know if you have any questions.
Thanks! 🙂
Hey @christian70,
Thank you for your feedback here, we are constantly improving our products, so we will consider how to make implementations like this a bit easier in the future.Best regards,
Hey @kjrios2023,
I’m sorry for the delay here, after checking your website I couldn’t find the Social Post Feed, but I found some jQuery errors in the console which might be causing this problem. I’d suggest checking the jQuery settings to ensure it’s added correctly on your site.
If the problem continues, kindly send us a support request using the form on our website here, including the System Info.
To obtain this information, follow the steps on this page.
We ask you to use our form, as the System Info contains other website information and the Access Token for your connection, which we do not suggest posting here.
Thanks! 🙂
Hi @alanehill,
Thank you for the 5 stars review; we’re glad you liked the plugin. Regarding the refresh time, in the free version, this is limited due to the API costs; on the PRO version of the plugin, you can lower the refresh time; however, we do not have any real-time updates available. We value your feedback, so don’t hesitate to contact us if you have any additional questions.
I hope you have a great rest of your week ahead!
Best regards,
Forum: Plugins
In reply to: [Smash Balloon Social Photo Feed – Easy Social Feeds Plugin] Feed doesnt workHi @sould1er,
Thank you for contacting us! There are a few reasons why the Instagram feed stops working, most likely there’s a problem with the Access Token.
To give you a more accurate response, kindly send us a support request using the form on our website here, including the System Info.
To obtain this information, follow the steps on this page.
We ask you to use our form, as the System Info contains other website information and the Access Token for your connection, which we do not suggest posting here.
Thanks! 🙂
Hey @elliottbarnicle,
kindly send us a support request using the form on our website here, including the System Info.
To obtain this information, follow the steps on this page.
We ask you to use our form, as the System Info contains other website information and the Access Token for your connection, which we do not suggest posting here.
Thanks! 🙂
Hey @mattluka87,
kindly send us a support request using the form on our website here, including the System Info.
To obtain this information, follow the steps on this page.
We ask you to use our form, as the System Info contains other website information and the Access Token for your connection, which we do not suggest posting here.
Thanks! 🙂
Forum: Reviews
In reply to: [Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] sparrowHey @sparrowwp,
I’m sorry to hear that you are having this issue; however, this is not how the plugin would normally display the content, so it might be a conflict with another plugin/theme. To check this further, send us a support request using the form on our website here, including the System Info.
To obtain this information, follow the steps on this page.
We ask you to use our form, as the System Info contains other website information and the Access Token for your connection, which we do not suggest posting here.
Thanks! 🙂
Hi @user9876789,
We haven’t heard back from you in a couple of days, so I’m going ahead and closing this thread for now. But please feel welcome to continue the conversation if you’d like more help with this. Keep in mind that you can also contact our support team using this form on our website.
Best regards 🙂
Hi @wafwaf,
We haven’t heard back from you in a couple of days, so I’m going ahead and closing this thread for now. But please feel welcome to continue the conversation if you’d like more help with this. Keep in mind that you can also contact our support team using this form on our website.
Best regards 🙂
Hi @hikom,
We haven’t heard back from you in a couple of days, so I’m going ahead and closing this thread for now. But please feel welcome to continue the conversation if you’d like more help with this. Keep in mind that you can also contact our support team using this form on our website.
Best regards 🙂
Hi @assistualonline,
We haven’t heard back from you in a couple of days, so I’m going ahead and closing this thread for now. But please feel welcome to continue the conversation if you’d like more help with this. Keep in mind that you can also contact our support team using this form on our website.
Best regards 🙂
Hi @artdrenalin,
Thank you for contacting us! We already replied to your other post, if you have any other questions feel free to open a new support request using the form on our website here
Thanks! 🙂