mathdaniel
Forum Replies Created
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Forum: Plugins
In reply to: [Custom Order Status Manager for WooCommerce] Broken email templateHello,
I hope you are doing well.
I understand that you mentioned you created a completely new local WordPress instance using LocalVP.
But please, to ensure we are thorough, follow these steps:
On a testing site with only our plugin, WooCommerce, and the Storefront theme, you can perform the test you mentioned. This way, we can rule out internal conflicts or issues with third-party plugins.
While you make sure to conduct the test this way, I will report this to the team, and we will keep you updated.
Please let us know how it goes.
Best regards, peace!
Forum: Plugins
In reply to: [Pre-Orders for WooCommerce] PreOrders not set to transition statusHi,
Thank you for reaching out to us.
We will take your feedback into account, and it will be reviewed by the responsible team. We have already referred it, and we will communicate any updates or details as they become available.
I hope you have a great day!
Best regards, peace!
Forum: Plugins
In reply to: [Pre-Orders for WooCommerce] Display preorder dateHi,
I hope you are doing well.The free version of the plugin allows you to display the availability date for pre-orders.
To ensure it appears in your store, please check that you have activated the “Display the Available Date” option in the plugin settings. This option enables the date to be shown on the product page, in the catalog, and in the cart.
Related link: https://brightplugins.com/docs/get-started-with-preorders-for-woocommerce/
If you have already activated the option and the date is still not showing, I recommend testing it on a staging site with only our plugin, WooCommerce, and the Storefront theme. This way, we can rule out internal conflicts or issues with third-party plugins.
Best regards, peace!
Hello,
I hope you are well.
Thank you for sharing your findings with us. We have escalated the report to our development team for a more detailed review. We value your contribution and will update you as soon as we have more information on this behavior.
Best regards, Peace!
Hello,
I hope you are doing well.
To provide you with the best support, please follow these instructions:
On a test site with only our plugin, WooCommerce, and the Storefront theme, you can perform the test you mentioned. This way, we can rule out internal conflicts or issues with third-party plugins.
Let us know how it goes.
Best regards, peace!
Forum: Reviews
In reply to: [Custom Order Status Manager for WooCommerce] Not workingWe’re sorry you’ve experienced issues with the plugin. Our team works hard to help people at no cost. This plugin is completely free and offers professional features.
We would appreciate it if you could reconsider before giving it a one-star rating. If you could explain in more detail what you dislike or the problems you’re facing, we’d be happy to assist you.
Best regards, peace!
Hello,
I hope you are well.
I have checked and can see the email preview generated by our plugin (custom statuses). The ‘test email’ is also sent and received.
Let’s see what solution we can offer:
Due to forum policies, we cannot share any credentials, provide files/patches, or sensitive information. Please contact our support portal so we can examine the issue in more detail and assist you.
Best regards, peace!
Hello,
I hope you are well.
Thank you for reaching out to us.
The development team has a scheduled update where we will include improvements, but I don’t have an exact timeline to share with you at the moment. However, we will inform you as soon as it is available.
Best regards, peace!
Forum: Plugins
In reply to: [Custom Order Status Manager for WooCommerce] Code Profiler shows high usageHi @dabesa,
I hope you are well.After conducting the respective review, we believe you might have intended to post this in the forum related to the Code Profiler plugin. If that’s not the case, please specify how this relates to our plugin so we can assist you further.
This issue will be marked as resolved. If you need anything else, feel free to open a new ticket or reopen this one.
Best regards, peace!
Forum: Plugins
In reply to: [Custom Order Status Manager for WooCommerce] Code Profiler shows high usageHi @dabesa ,
I hope you are well.
Thank you for using our plugin and providing this feedback. It will be forwarded to the appropriate department for review.
Best regards, peace!
Dear @leodefaveri,
Our team is working on the release of this version, and we will be pleased to notify you when it’s ready.
I hope you have a great day.
Best regards, peace!
Hello,
It’s a pleasure to assist you.
We are pleased that this plugin is of great help to the community and to you.
In response to your question:
This is not available for the free version.I hope I have helped you.
Best regards, peace!
Hello,
I hope you are all well.
The team has planned the update for the next version, which will address this. We will let you know when it is available, but I cannot give you an exact date yet.
Have an excellent day.
Best regards, peace!
- This reply was modified 12 months ago by mathdaniel.
Forum: Plugins
In reply to: [Pre-Orders for WooCommerce] No e-mails sent after installing WPML part 2Dear,
I hope you are well.
In that case, this will be reviewed, and we will get in touch with you regarding this matter.
Best regards, peace!
Hi,
Hope you’re doing well.
Currently, this feature is available in the premium version. The bulk edit function allows you to apply pre-order settings (including the availability date) to multiple products or variations more efficiently:
https://brightplugins.com/docs/how-to-quickly-edit-preorder-date-and-use-bulk-edit-feature/Hope this helps.
Best regards,
Peace!