mathdaniel
Forum Replies Created
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Forum: Plugins
In reply to: [Pre-Orders for WooCommerce] No e-mails sent after installing WPML part 2Hello,
I hope you are doing well.
To provide you with the best support, please follow this instruction:
On a testing site with only our plugin, WooCommerce, and the Storefront theme, you can perform the test you mentioned. This way, we can rule out internal conflicts or issues with third-party plugins.
Let us know how it goes.
Best regards, peace!
Forum: Plugins
In reply to: [Order Status Control for WooCommerce] Error _load_textdomain_just_in_timeHello,
I hope you are well.
Thank you for reaching out to us.
The development team has a scheduled update, but I don’t have an exact timeframe to share with you. However, we will let you know as soon as it becomes available.
Best regards, peace!
- This reply was modified 1 year ago by mathdaniel.
Forum: Plugins
In reply to: [Custom Order Status Manager for WooCommerce] Custom order email previewHello,
I hope you are well.
Since we haven’t received any recent updates, I will proceed to close this ticket. If you are still experiencing issues, please feel free to open a new ticket or reactivate this one.
We will be happy to assist you.
Best regards,
Peace.Hello,
To provide you with faster and more efficient support, please provide your WooCommerce Status Report, screenshots, and error details. You can also include a link to a video showing the issue. Additionally, you can visit our site’s support section for further assistance.
Due to forum policies, we cannot accept credentials or share files/patches or sensitive information.
Best regards, peace!
Dear @maroskh,
I hope you are doing well.
In the free version of our plugin, we support the translation of static strings through Loco Translate and the translation of dynamic strings via WPML.
At this time, we offer these translation options for this version.
Please let us know if you need anything else.
Best regards,
peace!- This reply was modified 1 year, 1 month ago by mathdaniel.
Dear, @watelsbk
As an additional note: You can also share an image or video to reproduce the error and help us understand why it occurs.
Hello,
Thank you for testing in the staging environment.
We have verified that stock adjustment works correctly for variable products in our environment. Please ensure that all product and plugin settings are correctly configured.
Please make sure to follow the instructions precisely and check what is available in this free version of the plugin:
https://brightplugins.com/docs-category/custom-order-status-manager/
I hope this helps.
Best regards, peace!
- This reply was modified 1 year, 1 month ago by mathdaniel.
Hello,
I hope you are doing well.
Our team is reviewing your inquiry to provide you with a response as soon as possible.
Best regards, peace!
Hello,
I hope you are doing well.
Thank you for using our plugin; it’s a pleasure to assist you.
To provide you with the best support, please follow these instructions:
On a test site with only our plugin, WooCommerce, and the Storefront theme, you can conduct the test you mentioned. This way, we can rule out internal conflicts or issues with third-party plugins.
Let us know how it goes.
Best regards, peace!
Hello,
I hope you are well.
Since we haven’t received a recent response, I will mark this as resolved. Please feel free to open a new ticket if you continue to encounter issues or reopen this ticket.
We would be happy to assist you.
Best regards,
Peace!Hello,
I hope you are doing well.
To rule out internal conflicts and issues with third-party plugins, I recommend conducting the testing process using only our plugin and WooCommerce, with the Storefront theme. This approach helps ensure that any issues are isolated and easier to diagnose.
In this case, our plugin and WooCommerce have undergone initial testing and have functioned well. However, we have created an internal ticket for the development team to conduct a more in-depth analysis of the reported issue. This process typically takes 5 to 7 business days, and we will provide you with a more accurate response as soon as possible.
If you have any further questions or concerns in the meantime, please feel free to reach out.
I hope you have a fantastic day!
Best regards, peace!
- This reply was modified 1 year, 1 month ago by mathdaniel.
Hello,
I hope you are doing well.
Thank you for using our plugin, and we are glad to hear it has been helpful.
To provide you with the best support, please follow this instruction:
On a testing site with only our plugin, WooCommerce, and the Storefront theme, you can perform the test you mentioned. This way, we can rule out internal conflicts or issues with third-party plugins.
Let us know how it goes.
Best regards, peace!
Hello,
I hope you are doing well.
Thank you for bringing this to our attention. Our development team will review it accordingly. If you have any further questions or concerns, please feel free to reach out.
Best regards, peace!
- This reply was modified 1 year, 1 month ago by mathdaniel.
Forum: Plugins
In reply to: [Order Delivery Date Time & Pickup for WooCommerce] Make Date Field required?Hello,
With pleasure.
Best regards, peace!
Forum: Plugins
In reply to: [Order Delivery Date Time & Pickup for WooCommerce] Make Date Field required?Hello @stheobald ,
I hope you are doing well!
Yes, the option to make the fields required is available in the premium version.
If you have any more questions, feel free to ask!
Best regards, peace!